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BMW
- Automotive
- Cincinnati, OH
About this business
Location details
6131 Stewart Ave, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I contacted The BMW Store after discovering that they had the specific BMW I wanted: 2011 328i xDrive Sport Wagon with "all" the packages, including the uncommon M-Sport package with manual transmission. I spoke with Client Advisor John Beam almost every other day before coming to an acceptable agreement. During our many phone calls, John came across as very direct, open, and honest. He was informative, helpful and responsive while not being overbearing. I had a great buying experience with The BMW Store. I rated the BMW Sto... read more
I wanted a professional experience with outstanding customer service which I received. Best experience ever in my 10 cars I have purchased over my car driving years next to Saab whose customer service at that time was unbeatable. Chris was exactly what I wanted and thought no longer existed in my car buying. I loath the process but he made it exceptional. thank you Chris and to the BMW store Claudia herdin
This is our second BMW purchase from The BMW Store and Julian in particular. At every turn in both experiences, they were professional, solution-oriented and had awesome customer service. They truly worked on my behalf to find the car I wanted, at the price I wanted and with an interest rate that I couldn't beat. I also live 3 hours away from the dealership and anytime service is needed, I can make an appointment and they meet over half way and bring me a courtesy car! That is tremendous and something that is very rare for d... read more
Chris was incredibly helpful in my search for a new car. I was very specific about my needs and he helped me find exactly what I was looking for. The test drive experience was very helpful and Chris's knowledge about the features of the car we drove as well as the car I had been driving were impressive. He was able to clearly outline the pros and cons of the car (and he admitted to a few cons, which I found valuable). They were willing to negotiate with me to ensure that we found the right car at the right price. The deliver... read more
I had found the car I was interested after searching dealerships in the area. I emailed Susan who promptly got back to me regarding the car and price. Was at the store the next morning and it was sitting in front, ready for a test drive. Susan and Ric worked with me on price and trade and I felt like they were going the extra mile to make the deal happen. Chico was excellent as well, having all the paperwork prepared ahead of time so we were in and out of the finance office in less than ten minutes. A great team and a great ... read more
Dean was great to work with! He walked me through the entire process and answered all of my questions honestly. He followed up in a timely manner and kept me informed of updates to my car production. Would definitely return to the BMW Store and work with Dean again. Thank you for the great car buying experience.
Chris was great. He was incredibly responsive and provided all the details I needed to be comfortable with my first BMW. Provided great patience and necessary information we needed to make the decision to go with BMW. Thanks so much for a great experience.
I had the best car buying experience at BMW Store! They offer 5-star, exceptional customer service. Chris Lykins, Client Advisor was very helpful and informative. He exceeded my expectations by answering all my questions; being attentive; and making the process so seamless. He is very knowledgeable of the features of the different models. I absolutely love my 320i. This is my first BMW. And I must say BMW is more than a car. It is an experience!
The 5 series car I wanted was unusual and not available in the US; Susan and her manager Ric immediately checked for ordering those specs on a new car and had it made and delivered in 7 weeks, beautiful and ready to drive away. Susan stayed in contact just enough to keep me informed, but not too much or too often. She and everyone at the dealership have been great to work with. Even as a new order I got a discount, and the manager added another discount that started after I ordered the car! The sales people including Susan h... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,493 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.