This profile has been claimed by the business owner or representative.
6131 Stewart Ave, Cincinnati, OH, 45227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was time for me to go from a Mini Cooper to a BMW! The minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealership made my experience simple, fast and excellent service. Once all the details were done I explained I needed to get my car on a specific day and Susan made sure it happened. Kudos to Susan, Rick and Chico. Absolutely would recommend this dealership.
Our family bought our second BMW from the BMW Store recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He listened to what I wanted and then made suggestions. Once we built a common vision he worked tirelessly to produce the car I wanted at a great value. I never felt like I was being sold. My experience felt more like he was advocating in my best interest to deliver the right car for me. He was fun to buy from and made me feel like I was... read more
Over the years, my wife and I have purchased four new BMWs and two Mini Coopers from the BMW Store. Since we have been having our cars serviced there for thirty years, we already knew how great the new car sales and service departments were. We just bought our first pre-owned BMW through Julian Lambert. It's a 2011 BMW X5. We love it! And now we know something about the used cars department. Julian could not be a better sales person to deal with. He's extremely personable and knowledgeable about the cars he sells. He went fa... read more
Purchased a 2014 x3 for husband in 2013. Came back and did a lease for a 2014 x1 for myself. Hassle free and very friendly.
Dean shared the BMW technologies with us and video of the XDrive road tests. This made our decision to buy the BMW with XDrive easy.
Chris was a great guy to work with as well as the finance department. Made the experience quick and painless and I love my new car!!!
Sarah was fabulous to deal with and I have been in contact with many many BMW sales professionals over the years. I rate Sarah as number one and will most definitely be retuning to The BMW Store as long as she is employed there. She is a great communicator by phone and E-mail. She even came in on her day off to show me my X5M. I felt important to her and the others who I interfaced with there were very friendly and efficient. Stop in and say hi to Sarah. You will be glad you did. A true professional and an honest intelligent... read more
Paul was very professional and knowledgeable about the vehicles. I appreciated the extra research he did of the cars available and I never felt hounded to buy on the spot. I also liked the fact that no one there tried to sell the extra warranties etc. that some dealerships want you to buy.
My overall experience was great! The staff was always very friendly. My husband and I were there in the snow and while I'm sure they were not pleased, they managed to get the mini I really wanted to drive clean and warm with a big smile. The only issue I have would be that the dealership removed my decals as I requested and now there is a scratch on my bumper. The job was rushed and there are still remnants of the decals on the car. Chris said he himself had some sort of heat device attempting to remove things. Well I'm a nu... read more
BMW has a 4.7 star rating with 2,493 reviews.
BMW is closed now. It will open at 8:00 a.m.