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BMW
- Automotive
- Schererville, IN
About this business
Location details
1400 Indianapolis Blvd, Schererville, IN, 46375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Wrote them about a vehicle they had for sale. Got an apparent form reply back that completely ignored my request and questions. Complained about the weird robo reply and then got multiple emails from multiple salespeople, apparently not aware that others were responding. It's like a comedy show there. Finally got a sales person who seemed to be serious about selling me a car. The first offer I made, he's like, no we can't do that. And that was his final attempt at negotiation! And this guy is in sales? Wow. Poor sales team. ... read more
Chris O. might want to learn some communication skills. Will NEVER take my business here. Sad that BMW calls this place a center for excellence.
I am still trying to figure out how you make complaints go in to have vehicle service while under warranty although it was limited mileage left on warranty; I was suppose to receive a multi-point inspection. They changed plugs and wires gave me back the car I drove the miles out that were left on the warranty which took about a day in a half. Issue I reported reoccurred of course since warranty is finished and there's a transmission issue now that my warranty is gone. I'm still confused about how this was not discovered with... read more
Called to make an appt. For warranty work and they want to charge me for the work. Stay away from this dealership. I will never have them service my car
Okay in the same week of buying the car had to bring it back because the vehicle was starting on its own yeah that's what I said thought the issue was fixed after they had the car 2 weeks come out today vehicle is running yeap all my gas gone again.Now I didn't mention when I put into different gears it makes loud clunking sound i mean they didn't even bother to change the oil haaaa this place is a joke called dealership to talk too Chris but you got no call back plz plz take close look at the car and who u buying from.
Just bought a used E350 from this dealership recently. When I bought the car there were scratches on the front and rear bumpers. I addressed to the salesman and the manager. They assured me they would fix it once their paint guys came in. Also, 2 days after I bought the car, I noticed an obnoxious rattle from the rear speaker. I told the service man when I brought it in. 2 hours later he calls me and says "I don't hear anything." So I say, "OK I will come show you in the morning." I arrive in the morning and show him the rat... read more
Sold me.stolen bmw when went back to complain told.me get the xxxx out here, called police made formal report. Horrible service because I was buying new bmw they lost $40000 customer and now they may have to answer me in court.
To make a long story short I had tire pressure system malfunction message displayed and came over to get it checked. After waiting for over 2 hrs I was told RDCmodule is broken and repair would be $1086.88. I fainted and didn't go with the repair and paid $168 for the diagnostic (which is high but reasonable). Waiting for my car I found on realoem.com the part I needed and it costed $300. I went to service advisor and asked him if it was the part and he told me it wasn't. So I went to the parts department and asked how much ... read more
Bought a car new 2016 90 days ago. They truly took advantage of me. Barbara in finance is a liar, Chris Hardaway is only about selling a car. Nothing ethical about how this dealership is ran. Charged me close to $60,000 for a $40,000 car. I am holding back tears at how poorly I was duped. Mercedes of Chicago on the north side off i94 tried to warn me this was a shady deal, but I didn't listen. I regret it. Don't do business with this dealership. They are all shady people. I beg you not to bring hardship on your life. Don't d... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,669 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:00 a.m.