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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a very easy and pleasant experience. Mr. Powell was very accommodating and willing to find the exact car I wanted and kept in touch throughout the process.
Business response:
Thank you for allowing us the opportunity to be part of your car buying experience. Best Regards, Flavio Galasso General Manager
It started when I brought my 2007 530xi BMW in for annual CUP and was given a loaner. I was impressed with the newest features. Then my battery went dead, second time on this 2007 car. Looked at new cars to pass the time as service department replaced the battery. Mr. Rick Camp stepped forward to answer any questions that I had. I noticed that the 328i sedan was much larger than 3's I test drove when I bought my 530. Mr. Camp sent me home with literature on the 328. I read all about it and also selected features and finishes... read more
Business response:
Congratulations on your new BMW. We hope you are enjoying your new vehicle and do apologize for any wait your experienced while visiting our dealership. Best Regards, Flavio Galasso General Manager
Steve Hill and Daren Lynn went over and beyond my expectations of purchasing my car. They made all of my dreams come true!!! I was working with two other dealerships that made me feel like I was just a nobody and Steve and Daren turned this nobody into SOMEBODY!! I would drive 1000 miles to deal with this dealership again. Daren drove my car to me, explained everything in detail, gave me BMW Chocolates not one box but two and I ate them all! and they gave me new footpads and they made my bumper look amazing, it did have a sh... read more
Business response:
Germain BMW of Naples wrote on 7/9/2013 1:02:56 PM: We do apologize that you had such an unwelcoming experience at the other dealerships you visited but are thankful that led you to us. No one should be made to feel like a nobody. Please do not hesitate to let us know if there is anything further we can assist you with, and please keep enjoying your new car. Best Regards, Flavio Galasso General Manager
I have been a long time customer of Germain BMW and have been very satisfied with the knowledge and professionalism of my sevice advisor, Donald Hutton. I was looking for a pre-owned Audi for my wife and worked with Peter Martin. He also was very professional and responsive to my needs bringing the car to me to look at and drive. In fact, the entire deal was wrapped up and my old car was traded in and the Audi in my garage in less than 24 hours. That is excellent service!!
Business response:
Thank you for your business and your review. So happy we were able to assist you in finding a new to you Audi for your wife. Please let us know if there is anything further we can assist either of your with. Best Regards, Flavio Galasso General Manager
Michael was wonderful, very pleasent and easy to work with. The best thing we liked is that he did not apply any pressure that sometimes can be a part of the purchasing experiance. I would tell my friends about him and we have always dealt with Germain for many years and have owned many BMW's and a Lexus. Now have my daughter hooked.....lol
Business response:
Congratulations on the purchase of new BMW, we greatly appreciate your loyalty to the BMW brand and to Germain. It appears your daughter has your same fine taste. Best Regards, Flavio Galasso General Manager
Steve Lowry was very knowledgeable and helpful in making the purchase of my BMW a great experience. Highly recommend buying from Germain BMW in Naples. Barry Collier
Business response:
Thank you for your business and your kind words regarding your experience with Steve. Please let us know if there is anything further we can do for you. Best Regards, Flavio Galasso General Manager
Kevin Browne was great to work with. He made our vehicle buying experience pleasent and worthy of driving from Cape Coral, Florida to Naples. As soon as my wife and I arrived at the dealership we were greated with respect along with honesty and friendliness. Everything that was mentioned in our prior phone conversation actually was delivered with no deviations. I wish all car dealership sale staff were like Kevin! Hector & Jill Louzao
Business response:
Thank you for your business and review. Best Regards, Flavio Galasso General Manager
I enjoy working with people who have a sense of humor and enjoy what they are doing. Jason was helpful and forthcoming from the first conversation I had with him. From the moment we test drove vehicles to the moment we exited the showroom with our new 5 Series, we thought Jason, Neal and Francesca worked very hard to make sure we got the vehicle we wanted at the price we wanted. We did not buy our first BMW in Naples but we are glad we stayed in Naples this time and would highly recommend Jason and the Germain staff to frien... read more
Business response:
From all of us here at Germain BMW of Naples we thank you for allowing us the opportunity to work with you for the purchase of this vehicle and hope going forward we are your dealership of choice. Best Regards, Flavio Galasso General Manager
I had been searching for a Certified Pre-Owned BMW 128i convertible and Steve Lowry and I were communicating via email. He had sent me photos of cars that had just arrived and when one caught my eye I immediately drove down to look at it. The car was everything that I had wanted (Navigation, Sirius, Front/Rear Back Up Sensors, heated seats, steering wheel...truly loaded with a lot of extras.) AFter driving the car I decided to purchase it and make it mine!! I thought the entire team was friendly and courteous. My only gripe ... read more
Business response:
Thank you for your business and your review. We also appreciate you bringing these matters of concern to our attention so that we can address them going forward. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.