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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Service " Ron is a great help. Goes above and beyond. Makes sure you are completely satisfied. He is the reason I’ve stayed with the service at this location.
Business response:
Thank you for taking the time to write about your experience. It is wonderful to hear that Ron continues to deliver the excellent experience we strive to provide to all our customers and has earned your continued business. Best Regards, Flavio Galasso General Manager
"Great product" Great friendly service from Chuck Griffith. He is always helpful and always provides my with a loaner vehicle when needed. I appreciate his caring service attitude.
Business response:
Our team is happy to know that Chuck continually provides you with the quality service you deserve as a valued Germain BMW customer. Chuck is truly dedicated to ensuring the complete satisfaction of all our guests. Best Regards, Flavio Galasso General Manager
"Chuck Griffith and all the BMW of Naples staff were great..." Chuck Griffith and all the BMW of Naples staff were great to work with. Professional, efficient, and friendly service from start to finish! Thanks so much!
Business response:
Thank you for letting us know that Chuck provided you with the quality service our team works hard to deliver to every guest that visits our dealership. We appreciate your business and will see you next time. Best Regards, Flavio Galasso General Manager
"I rated Germain BMW located in Tamiami Trail, Naples, Fl..." I rated Germain BMW located in Tamiami Trail, Naples, Fl with 5 stars because all personnel is very professional. They have always treated me with respect and they are very good to me. Their service is unique. Moreover, I went for regular maintenance few days ago and Moses Marante was super nice and it is very dedicated to his job. I truly recommend Moses Marante as your advisor. Thank you all.
Business response:
Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager
"Adrian is always helpful and pleasant. He gets the job..." Adrian is always helpful and pleasant. He gets the job done for me and makes it easy! I appreciate all that he does! Thank you Adrian!
Business response:
Providing our guests with the ultimate experience is our goal. Thank you for sharing your complete satisfaction with the level of service you receive from Adrian. Best Regards, Flavio Galasso General Manager
"Excellent service " Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car looks wonderful. Thanks Chuck.
Business response:
Thank you for sharing your satisfaction with the cost estimate and completed work for the scratch on your vehicle. We are happy to know that Chuck and our team provided you the ultimate guest experience. Best Regards, Flavio Galasso General Manager
"JJ was excellent and very accommodative and understanding..." JJ was excellent and very accommodative and understanding with my intense work schedule and Covid related courtesy. Would happily get another car from him thanks
Business response:
Thank you for your business and your 5-star review! JJ has been with us for a few years and is known for his top-notch customer service. We look forward to serving you again in the future! Best Regards, Flavio Galasso General Manager
"Chuck Griffith" Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Great guy!
Business response:
Thank you for leaving Chuck this positive feedback and for trusting him and our team with the service of your BMW. Best Regards, Flavio Galasso General Manager
"I brought my 2016 BMW 650i in for service the other day...." I brought my 2016 BMW 650i in for service the other day. I work with Adrian Peña who is a very attentive, knowledgeable and professional advisor. He takes the time to review any issues with me and has been helping me a lot to get familiar with my car. I know I’m in great hands with Adrian.
Business response:
Your overall satisfaction is our goal. We are happy to know that Adrian provided you with the attentive, knowledgeable, and professional experience you deserve as a valued customer. See you next visit. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.