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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Always a pleasure going to this dealership. I am treated..." Always a pleasure going to this dealership. I am treated with respect and employees are always helpful and courteous. Adrian Pena is my service advisor.
Business response:
Karen, Thank You for your business., and even more for leaving us this great review. Best Regards, Flavio Galasso General Manager
"I have both of my BMW’s serviced at Germain Naples. Chuck..." I have both of my BMW’s serviced at Germain Naples. Chuck Griffith my service advisor provides extraordinary professional service and keeps both my vehicles in excellent condition. Chuck has always been responsive in scheduling visits and I trust his judgement regarding cost and service needs.
Business response:
Your business is truly appreciated as is your trust in Chuck and our team to ensure your complete satisfaction as well as keeping you and your vehicles safely on the road. Best Regards, Flavio Galasso General Manager
"Moises Marante is my service advisor and I am very..." Moises Marante is my service advisor and I am very impressed with the way he takes care of my BMW. He is responsive, knowledgeable and I value his opinion. I am always comfortable dropping my car off for service knowing it is in good hands. Moises is one of the reasons I keep coming back to Germain BMW.
Business response:
Your continued business and trust in Moises and our team mean so much to us all. We look forward to our continued relationship and in providing you with the quality service you deserve as a valued Germain BMW customer. Best Regards, Flavio Galasso General Manager
"Rhoel Gray did an exceptional job (as always) with my..." Rhoel Gray did an exceptional job (as always) with my tire issue. He explained to me about run flat tires and how they work. Very knowledgeable. Great people at a great dealership.
Business response:
We appreciate you, your business, and your kind words regarding your experience with Rhoel and our team. See you next time. Best Regards, Flavio Galasso General Manager
"George Donovan has been my Service Advisor for the past..." George Donovan has been my Service Advisor for the past 10 years. He is very knowledgeable, quick to return calls, and doesn't try to sell unnecessary services for our BMWs. Work is performed on time, and has always corrected the problem on the first visit. Our service experience with George and Germain is what I expect from all dealers, but George and Germain are one of the few shops that consistently meet that expectation.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain BMW of Naples. We hope you have a great day! Best Regards, Flavio Galasso General Manager
"Moises Marante was my service manager, he took..." Moises Marante was my service manager, he took exceptional care of me and my vehicle, assessed the issue promptly and had it repaired quickly He is a true professional
Business response:
We are thrilled to know you are completely satisfied with your experience with us here at Germain BMW of Naples and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager
"Roberto Lopez was very helpful to me, as I was a..." Roberto Lopez was very helpful to me, as I was a first-time car buyer, an A-1 employee in customer service. Thank you Roberto.
Business response:
Congratulations on the purchase of your first BMW and welcome to the Germain family of dealerships. We are thrilled to know that Roberto took excellent care of you and we know you will enjoy the ownership of your new BMW. Best Regards, Flavio Galasso General Manager
"Great dealership, great people. I was well taken care of...." Great dealership, great people. I was well taken care of. Very comfortable waiting area with nice refreshment bar. George Donovan and the technician that helped me were over the top.
Business response:
We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager
"Chuck Griffith is the most knowledgable, generous, and..." Chuck Griffith is the most knowledgable, generous, and friendly service advisor I have had in my 60 years of driving. His advice is always spot on and it wonderful to be able to completely trust him and Germain BMW. You can bet I will continue buying BMWs from Germain for many more years (I hope). Jeff Lampert, Naples, FL
Business response:
Thank you for leaving Chuck this awesome feedback. We truly value your business and appreciate the trust you have in Chuck and our team. We all look forward to working with you for many years to come. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.