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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"A customer for over 4 years and the service department..." A customer for over 4 years and the service department represented by individuals like Adrian Pena brings quality customer service to a new level...translates into repeat sales.
Business response:
Providing a quality experience at every touchpoint is our goal here at Germain BMW of Naples. Thank you for leaving Adrian and our team this kind review. Best Regards, Flavio Galasso General Manager
"Jeremy Bongle took great care of me and my convertible!..." Jeremy Bongle took great care of me and my convertible! Easy to schedule, got me a loaner vehicle, check in process was fast and efficient, and the work was done on time! What more can you ask! Even washed my "baby"! Thanks !!
Business response:
Thank you for choosing Germain BMW for your service needs. Jeremy and our team are dedicated to ensuring a positive customer experience keeping you and your vehicle safely on the road. Best Regards, Flavio Galasso General Manager
"I brought my car into Germain for its first service after..." I brought my car into Germain for its first service after purchasing it last year they were very professional but most of all friendly and my Service Advisor Cory Hespeler was outstanding
Business response:
We thank you for choosing Germain BMW of Naples. Cory and our team are focused on delivering a quality Germain guest experience and we are pleased to know you enjoyed your visit. See you next time. Best Regards, Flavio Galasso General Manager
"Rhoel is great. His high level of service is a huge..." Rhoel is great. His high level of service is a huge reason to own a BMW from Germain. He continually goes out of his way to help and make it a painless, pleasant experience. It's a level of service that i haven't experienced at any other dealer.
Business response:
Thank you for taking the time to leave Rhoel this wonderful review. We appreciate you sharing his willingness to go above and beyond for our valued customers. Best Regards, Flavio Galasso General Manager
"Another great day of service from Germain BMW. Over..." Another great day of service from Germain BMW. Over twenty years and many cars owned the service is truly the added value you just can’t get anywhere else. Bill Emerson and his team of service technicians always deliver. Our car was ready on time, service with a smile from Rhoel who stayed after 5:00 to make sure we were taken care of.
Business response:
We are overjoyed to know that you are completely satisfied with your experience with Bill, Rhoel, and our service team. They will be thrilled to learn of your high praises as it reinforces they are doing things right and ensuring our guest's overall satisfaction. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Once again Jeremy out did himself as our service advisor...." Once again Jeremy out did himself as our service advisor. Our X5s air suspension has quit working. We dropped it off with Jeremy and never had to worry about a thing. Painless service from drop off and loaner pickup to picking up our X5 freshly washed and cleaned on the drive. Can’t forget to mention our technician Carmine! A Great guy and technician.
Business response:
Thank you for choosing Germain BMW for your automotive service needs. We are thrilled to know you had a positive and seamless experience from beginning to end. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager
"Adrian is very attentive and willing to help. He knows..." Adrian is very attentive and willing to help. He knows his job pretty good. High skill professional with exceptional automotive knowledge. Always gives reasonable advices and finds best possible solutions for the problems.
Business response:
We are happy to know your visit was the positive experience you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager
"I couldn't be more pleased with the excellent service I..." I couldn't be more pleased with the excellent service I received from Patrick Dodard at the Germain Naples dealership. Patrick remained so patient an encouraging all the time I took trying to decide which car would suit me the best. He offered bits of useful information to open my eyes to more subtle qualities of each beautiful car I was experiencing. When it came time to learn how to use all the technology, I found him to be a great teacher--very methodical, not t... read more
Business response:
We couldn’t be happier that Patrick provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Germain BMW team. We hope you are enjoying your new car, please come back to visit anytime! Best Regards, Flavio Galasso General Manager
"Outstanding responsive by Roberto Lopez in helping us buy..." Outstanding responsive by Roberto Lopez in helping us buy a new BMW remotely. Understood what we were looking for and had a can-do attitude throughout.
Business response:
Thank You for your business., and even more for leaving us this great review. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.