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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Frank Angelillo and Patrick Dodard ...AMAZING Salesmen!" I was a longtime BMW customer, but switched to Mercedes after a poor sales experience (Germaine no longer employs that individual ). I only returned to Germaine after hearing glowing reports about Frank Angelillo from a previous customer. He and his Associate Patrick Dodard so made this the best car buying experience ever! Frank worked magic in accommodating my needs and structuring the perfect deal. I can only describe my experience as “Concierge Service” ! Thank you... read more
Business response:
We apologize for your less than stellar previous experience and thank you for allowing our team the opportunity to turn that visit around. Our team is focused on delivering the ultimate guest experience and we are pleased to know you received just that from Frank and Patrick. We look forward to continuing to provide you with the quality service you deserve as a Germain BMW customer. Best Regards, Flavio Galasso General Manager
"Excellent follow up and follow through" JJ maintained contact over several weeks until my new car purchase was completed. He was there through vehicle selection and assisting with the lease experience.
Business response:
Thank you for letting us know that you enjoyed working with JJ and that he continually communicated with you. Congratulations on your new BMW, enjoy the road. Best Regards, Flavio Galasso General Manager
"Great experience" It was a pleasure dealing with Zechariah. The process was easy and very professional. Everything went very smoothly from picking out the car to delivery. I even got to cut his tie!!!!
Business response:
Thank you for your business and kind words about your experience with Zechariah. We are happy to know you enjoyed your visit. Best Regards, Flavio Galasso General Manager
"Very Helpful" JJ made it easy to buy a pre-owned car. We are very happy with our purchased and appreciative of his help. I would recommend JJ and this dealership.
Business response:
Thank you for choosing Germain BMW for your automotive needs. We are happy to know that JJ took excellent care of you. Best Regards, Flavio Galasso General Manager
"Salesman review" John Joseph was a very pleasant salesman. He was not pushy, but very professional. He explained all details of the car and seemed very knowledgeable. We would definitely use him again and recommend him to our friends. The dealership was very nice to work with.
Business response:
Your kind words and business are very much appreciated. Please let us know if there is anything further you may need. Best Regards, Flavio Galasso General Manager
"Great Service Advisor" Jeremy Bongle was extremely professional and courteous. He told us when our service would be completed and when we returned he had our bill ready and our car pulled up. It was a routine oil change but also a recall that took several hours. The dealership provided us with a loaner car so that we could run some important errands while our car was being repaired. Overall it was a great experience and I would definitely recommend this dealership to my friends and family.
Business response:
We thank you for choosing Germain BMW of Naples for your automotive needs and for sharing your positive experience with our team. Best Regards, Flavio Galasso General Manager
"Unparalleled Professionalism and Customer Service!" I called Frank Angelillo in the afternoon inquiring about a new lease . . . within two hourse he texted photos of a BMW X3 model that I love, worked out pricing, gave me a great deal, and I drove out of the dealership with my new car shortly thereafter. Frank is highly professional, extremely knowledgeable about the product and is very accommodating and customer focused. It was the smoothest transaction I have ever had buying a car.
Business response:
Thank you for letting us know about your positive and efficient experience with Frank. We know you will enjoy the ownerhsip of your new BMW. Best Regards, Flavio Galasso General Manager
"Loved it." I had a wonderful experience with John "JJ" Joseph . My first visit they had the car that I was looking for, it was the only one of its kind. My transaction went very smoothly, I was completely satisfied with John and Germain Bmw.
Business response:
Thank you for letting us know about your positive experience with JJ. Enjoy your new car. Best Regards, Flavio Galasso General Manager
"Great customer service" JJ was extremely helpful in keeping me informed all of the times that I requested help from him. Michael was quick and precise throughout the paperwork process. I was able to sign paperwork and out the door within an hour. I appreciate all of the service they provided. Great team.
Business response:
Thank you for your business and for providing us with this positive feedback. We are thrilled you enjoyed your experience with us. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.