BMW

alliecat 

on DealerRater

6 years ago

"Great experience " I was referred to max zuercher by a friend of mine who also bought a car at the dealership. He was great on point and got me a car that I always dreamed of owning but never thought I could with no hassle. And at an affordable cost for me. I will recommend max to anyone I know who is looking for a bmw. Thank you Max 

Anna 

on DealerRater

6 years ago

" John "JJ" Joseph inspires confidence!" My husband and I spent a few weeks looking for a used BMW and had several negative experiences. When we were contacted by JJ at Germain BMW, we were immediately confident when he said "I'll have the keys on my desk for you." It was my first pre-certified car purchase and I was anxious, but once my husband and I met with JJ we were both put at ease. JJ was very easy to talk with and explained the purchasing process in a very straightforward way and was also able to provide invaluable i... read more

Bob 

on DealerRater

6 years ago

"Superb Experience" As expected, Germain BMW and Frank Angelillo were great to deal with every step of the way. Frank was upfront and "frank", and easy/fun to do business with. I will strongly recommend Frank and Germain to my friends and colleagues. 

Beau 

on DealerRater

6 years ago

"Exceptional service." Exceptional service. Since coming down to Florida I have had two occasions to have service done on our two BMWs. The fortunate thing for me was I was introduced to service advisor Adrian Pena. I told him my immediate need was a new battery since my existing battery was dying. He not only said that he would do that but the other items that I wanted which basically was a full-service he also agreed to do. I didn’t have to come back a second time. The very next day I was called that the work was completed... read more

MikeG64 

on DealerRater

6 years ago

"Frank Angelillo Provides Top Notch Customer Service Experien" This was my first ever purchase of a BMW. At first I must admit that I was a bit intimidated but having a Frank Angelillo as my salesperson immediately set me at ease. Frank is a top notch salesman. His communication and follow up skills are first rate. Frank worked with me every step of the buying process and was very patient with me thru the entire process. He listened to all my concerns and provided solutions. He is very knowledgable about his product and made... read more

Jesus123 

on DealerRater

7 years ago

" JJ and my experience 😊" He is really knowledgeable and genuinely cares that his customer is happy. My first question to him was if my car had 18 inch wheels and he knew instantly which is important that he didn’t have to ask someone. Otherwise I wouldn’t have felt confident with him from there on. On my test drive he made me feel comfortable and at ease. Doing all of the steps to buying it he was perfect. If I knew someone who wanted a BMW I would definitely send them to JJ. 

Steve 

on DealerRater

7 years ago

"Hard to find problem thanks Ron Arnold" Hard to find problem on cooling system. Ron Arnold my service advisor did everything possible to resolve problem and it was. Very thankful for his experience and going out of the way to handle my transportation needs during the process. I do not live in town but will always use this dealership . I have had my x5 for four years now and have always been treated as if it was the day I bought it. 

PattyHogan 

on DealerRater

7 years ago

"Tire losing air" George assessed the problem, arranged a loaner and had the car back to me that afternoon. The price isn’t low but George has no control over that. 

SpoilyB 

on DealerRater

7 years ago

"Expert Service as always" Adrian always makes a service seem so seamless and easy. From the minute the vehicle is dropped off, you greeted with a smile and get the feeling all will be taken care of.... and that is the case. Adrian is a true professional in his field and I value his honesty, skills and courteousness.