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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel was very welcoming and helped me get situated with both Jeremy in service and Natasha in sales. Chris made sure I was taken care of. Being new to Naples, it was nice to be treated like family from the moment I walked in till we drove away after our tutorial with Anthony.
Business response:
Congratulations on your new 430i. We know you are going to enjoy the ownership of your new BMW. Thank you for taking the time to share your thoughts on your visit to our dealership and with our staff. Best Regards, Flavio Galasso General Manager
Entire transaction accomplished while I was out of town via phone/email/text! Jim McGinn was very attentive to my situation and a pleasure to work with.
Business response:
We thank you for your business and the kind review. Best Regards, Flavio Galasso General Manager
The atmosphere was welcoming and open. From the moment we walked in, we felt like we were among friends who wanted to get know us. All members of the team gave us the opportunity to ask questions and provided information based on what we needed. We never felt rushed or pushed. It was a pleasure to meet the Naples BMW family who led us to aquiring the car we desired.
Business response:
Congratulations on your new BMW. We are honored that you chose to allow our team the opportunity to earn your business. Thank you for sharing your experience and for the 5-star review. Best Regards, Flavio Galasso General Manager
We bought our new BMW convertible with the help of Ken Caraglio, the most well informed salesman I have ever dealt with. He answered all our questions and introduced us to the key staff we will be dealing with now that we own this car. Above all I was impressed with the professionalism of not only Ken but the finance, service and management staff. Thanks Germain. We look forward to being your customers.
Business response:
Welcome to the Germain Family of dealerships. We appreciate your business and thank you for sharing your experience with Ken. Our staff looks forward to continuing to provide you with quality service throughout your ownership. Enjoy the road and we will see you on your service visit. Best Regards, Flavio Galasso General Manager
My recent experience at Germain BMW was pretty amazing to say the least. I was in the market to trade in my BMW and had been itching to get in a take a look at what was available. Originally I wanted a 335i or something with a little more power. Ken was immediately able to help narrow down my choices and gave me some options that he knew I would like, just from our short convo. The car he identified was perfect for me and the process wasn't intimidating like I thought it might be. Ken is very meticulous and detail oriented w... read more
Business response:
We thank you for your business and appreciate your kind words and recommendation of Ken. We know you will enjoy the ownership of your new BMW and look forward to continuing to provide you with quality service. Best Regards, Flavio Galasso General Manager
Jim , the sales associate was very pleasant, very knowledgeable with the car we were interested in , made our experience at the dealership very pleasant without hassle, overall time we spent at the dealer was less than 2 hrs, well done Jim . We will see you again when its time for new car.
Business response:
We know Jim enjoyed assisting you with the purchase of your new BMW. Thank you for sharing your positive comments about your experience with him and for your business. Best Regards, Flavio Galasso General Manager
I have been doing business with Germain for over a decade and the experience is always fantastic! I live in Orlando so it was important to be able to trust that things would be handled accurately and quickly from a distance. KC, my salesperson, made sure that this was the exact experience I had. He made sure he asked the right questions to understand what was most important to me, in my case, power seats and having cost efficient options. He found a car that fit my exact specifications and gave a few different options that f... read more
Business response:
We truly appreciate you making the trip to Naples to allow our team to earn your business. We are very proud of our staff as they worked hard to continue to take care of our guests before, during and in the aftermath of Irma. Please let us know if there is anything further we can do for you. Best Regards, Flavio Galasso General Manager
We just bought a new 2017 BMW X1. The experience at Germain BMW was extremely satisfying. It is a friendly dealership with lots of inventory. we were pleased with the length of any test ride we wanted to take. And, in fact, they let us take the vehicle on our own for 3 hours to real get used to the vehicle. Our dealer, Ken Caraglio, could not have been more helpful and knowledgeable. We highly recommend both Germain BMW of Naples and Ken Caraglio.
Business response:
Thank you for taking the time to share your positive feedback regarding your experience with Ken and our dealership. Here at Germain BMW of Naples, we are all about providing our guests the ultimate car buying experience. We are pleased to know you enjoyed your visit with us. We look forward to continuing to provide you a quality experience throughout your ownership. Best Regards, Flavio Galasso General Manager
I own a 2005 Z4 and was experiencing a problem with the steering. I am new to.the area and this was my first experience with Germain BMW of Naples. I called Service, explained the problem. I have a very tight work schedule that involves a lot of travel, so my time is limited. Service got me in the next morning. Christian walked me through the diagnostic process and we put a plan in place once the problem was discovered. The front wheel speed sensors were faulty and needed to be replaced. Service had the sensors in stock and ... read more
Business response:
Welcome to Naples. We thank you for allowing our team the opportunity to provide you a quality Germain BMW experience. Thank you for taking the time to share your experience and for your business. We look forward to assisting you again when your Z4 is in need of some love and affection. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.