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BMW
- Automotive
- Naples, FL
About this business
Location details
11330 Tamiami Trl N, Naples, FL, 34110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is the third BMW that I have acquired from Germain and Jim McGinn and my fourth BMW. In total I have probably purchased twenty cars over my lifetime. There is no better dealer anywhere, hands down. From Jim's listening to my needs and wants, to Heather's incredibly efficient and charming handling of all the paperwork to Eric's explanation of all the bells, whistles and new technology, it was a thorough and welll choreographed performance. Bravo and thanks. Dave
Business response:
From all of us here at Germain BMW of Naples, we thank you for your business and your continued loyalty to not only our dealership but to the BMW brand. Your kind words are truly appreciated and we look forward to our continued relationship. Best Regards, Flavio Galasso General Manager
Ken is honest and very likable. For someone like myself, dealing with a new car salesmen is usually like pulling teeth. My experience with Ken was, by far, the best I've had. I highly recommend him. Raquel got me started and was great. George, in the service area has also been extremely helpful. Joe Fairchild
Business response:
We are pleased to know that your visit to our dealership was more pleasant than most of your past dealings. Our staff is here to assist and guide you as well as build relationships. Remember our team is always here for you. Best Regards, Flavio Galasso General Manager
From my arrival at Dealership, I was treated with pleasant , thoughtful service.Christian introduced himself,invited me to sit down, offered me a beverage, explained my Airbag would be replaced & offered a free check up,which I accepted. He kept me informed of progress, & to top it all off had my BMW Convertible washed for me, walked me out to my car . This was a most pleasant experience, & I highly recommend Germain BMW of Naples & Christian Hoza !
Business response:
Thank you for sharing your positive service experience with Christian and our service team. We appreciate your business and kind words. Best Regards, Flavio Galasso General Manager
We walked on Germain BMW not sure exactly what we wanted to do. Ken Caraglio came to our rescue! From the minute he walked out and introduced himself to the minute we were signing papers for our new BMW he was very helpful, informative, non-pushy and overall a true gentleman! He answered all our questions so that we could fully understand and really was there to help us!
Business response:
Thank you for your kind words. Here at Germain BMW, our trained staff is here to answer questions and provide our guests all the information they need which will guide them in the direction of making a decision that is best for them. Best Regards, Flavio Galasso General Manager
I am 71 years of age just a number much like my first BMW 2002 I bought in 1974 in Toronto. I had previously driven in London frequently a 2002 Tii belonging to my best friend. The toronto dealership service made the day and future for me and since then have owned over 9 BMWs. Intersresed with some very short deviations to luxury US and Japanese automobiles. Apart from the obvious engineering prowess and evolving stylistic development from ultra teutonic and form follows function to where we are today."The package and bow on... read more
Business response:
We certainly appreciate your continued loyalty to BMW and look forward to assisting you with the design of your new 2018/2019 BMW. We know whatever you decide it will be spectacular and you will enjoy the drive it offers. Best Regards, Flavio Galasso General Manager
I bought my 2nd BMW at the Germain BMW dealership recently. Raquel Stolba has been very helpful to me while dealing with Germain BMW. She is very knowlegeable and respectful. I can highly recommend her for any dealings with BMW. If there are any issues concerning Germain BMW I strongly recommend Raquel as a source for inquiries.
Business response:
Congratulations on your new BMW. We appreciate your continued business and kind words regarding your experience with Raquel. We look forward to continuing to provide you with quality service. Best Regards, Flavio Galasso General Manager
I believe my title says it all plus the fact that I'm a repeat customer of Germain BMW. Service has been. Very good as well.
Business response:
We truly appreciate your continued business and kind words regarding our team. We look forward to continuing to provide you with quality service for years to come. Best Regards, Flavio Galasso General Manager
This morning I brought my "classic" 1995 BMW 325i convertible for service to determine what was causing a periodic rough Idle. I was greeted by Raquel Stolba who admired my "older convertible" but pleasantly offered to provide information if I was interested in an upgrade. My next experience was from Service Advisor Christian Hoza. He was attentive to listening to my rough idle problem and brought me to talk to the mechanic after he found the idle problem was caused by a broken Vac hose. I appreciated the responsive and prof... read more
Business response:
Thank you for trusting our team with your "classic" BMW 325i. We know it's a beauty. Our team is dedicated to providing a quality experience and we appreciate you taking the time to share your positive feedback about your visit. Best Regards, Flavio Galasso General Manager
I've purchased 4 BMW s at this dealer . Both Raquel and Tanner made this purchase a very pleasant experience. Tanner is extremely knowledgeable and I recommend them both to potential customers.
Business response:
We appreciate your business and recommendation of both Tanner and Raquel. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,842 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.