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26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I bought BMW 328i CPO 2 weeks ago and I didn't even drive it 2 days!!!! At the beginning i wanted to program the autostop engine button and paint the rims they took 3 days and when i went to pick it up the check engine indicator was on! And the rims i could've done way better job than BMW! I came back after 4 days and i figured out that the care goes to the right, the alignment was off! So I went back to them and they told me to come back the next day and when i did the car wasn't ready cause it wasn't the alignment it was s... read more
Two to three hours of wait for a car wash. Why not make this clear when selling the car. Our time is precious too.Good day
I purchased a new BMW from them. First, they totally low-balled me on my trade, then the salesman promised us a really nice gift since we purchased a car from them. A month later and I am still waiting for this so called gift. When we purchased the car the finance manager specifically stated that if we brought in our pink slip he would credit us back the money that we had to pay to order one from the department of motor vehicles. We called the next day stating that we had gotten the pink slip and would be bringing it in that... read more
This is the worst dealership I have ever been too I left my car there for an old change and service and when I came back the next day they didn't even touch the car and wanted to keep it for another day also when told them to give me my car back they gave me papers that said they did an instion when 2 of there service agent told me that they haven even started on the car. Never coming back to the murrieta location Escondido is way better
Ryan Corneille was a fantastic service advisor !! I was disappointed with the wash rack personnel. My tires did not get the usual tire dressing, and they didn't wipe down my back seat, which was quite dusty. The mechanics here are first rate. I will be back.
I headed over to BMW of Murrieta not knowing much other than I wanted a 3 Series BMW. The salesman that helped me was very polite, I saw the vehicle I liked and asked if I could look inside and was obliged. At that time, I didn't want to take a test drive so I thanked him for his time and left. I had mixed emotions with the interaction. My first thought was BMW dealerships are much better than others. No haggling, no sales pressures. If you want it, buy it. My second thought was, "Did he not offer me his business card for an... read more
I will be as objective as possible. I've had a lease through BMW Financial and was wondering if I could trade in for a decent car at a decent monthly payment. My credit was "approved" since I made all my payments on-time. Joe Garcia was excellent at providing me with alternatives within the restrictions I provided. However, when I requested clarity regarding how they were calculating the monthly payment on the possible new lease: they failed, and they failed miserably, professionally and personally. By "them" I mean the othe... read more
I am a 30 year owner of BMW's. I have dealt with many dealerships and have to say this is absolutely a terrible example of what BMW is supposed to be. First, I took my 7 series in for a recall. I received an email stating I had an oil leak and needed approximately 7k in work. If I did indeed need the work I would have no issue but that was not the case. They emailed me a list of repairs to perform and I was to approve them or not approve them. The issue I had was that there were items I did not need. They just listed every p... read more
The dealership was not upfront with me about the 48 mi reading on the odometer. Told me it was normal and they (service) had to perform some tests which accrued additional mileage. This was a pre-order/customized X5 which I waited 4-5 weeks to be built!
BMW has a 4.6 star rating with 3,635 reviews.
BMW is closed now. It will open at 9:00 a.m.