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BMW
- Automotive
- Murrieta, CA
About this business
Location details
26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I recently order a 2012 BMW 328i at this dealer. The sale personnel are very helpful and friendly. My biggest concern is to get a good price for the car. I feel the dealer has offered me a fair price with good customer service. They are willing to sit down and negotiate to make the customer happy.
Business response:
Thank you for taking the time to write this beaming review! We greatly appreciate our customers' feedback. Also, congratulations on the purchase of you BMW 328i, I am sure that you will continue to enjoy the car for years to come. If you have any questions or concerns, or if you want to schedule a regular maintenance appointment, go ahead and give us a call or stop by and we will be glad to help you out! Look forward to seeing you soon! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com
We recently purchased a BMW X5 from BMW of Murrieta dealership. I found the sales team really knowledgeable and friendly. They helped my husband and I through what is normally a daunting task of buying a car with such ease. We left totally satisfied and would recommend the dealership to our friends. Happy Travelers!!
Business response:
Thank you Khalen for taking the time to share your experience with us! At BMW of Murrieta we strive to make each of our customers feel the way you have expressed through this excellent review! I am happy to hear we reached this goal once again! We understand that buying a new car can indeed be very daunting, thankfully we were able to make it a little bit less stressful for you and your husband! Congratulations on purchasing a new BMW X5, if you need anything at all please call or stop by at your convenience. Hope that we ca... read more
There are wonderful people that work here. I would recommend this dealer to anyone. there nice, funny and helpful. i needed to schedule a simple service that to about 5 to 10 mins. then when i came in i needed to do a little more them a regular maintenance so instead of waiting an hour or so they put me in a loaner car witch was very nice of them because i had things i needed to get done that day. Great People Great service what more could i ask for.
Business response:
Thank you so much for taking the time leave us your feedback, and for recommending our service department to your friends! I am glad that we were able to meet all of your service needs and also provide you with a rental vehicle for your convenience. Anytime you need another scheduled maintenance appointment or car repair, do not hesitate to give us a call! Looking forward to seeing you again soon! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com
Best customer service ever!! Everyone treated me wonderfully and made the experience very easy! I love my new 528 and got a great deal. Everyone is so kind and easy going not pushy at all and they listen to what you have to say!
Business response:
Thank you very much for your kind words! We try to treat our customers, how we ourselves would like to be treated in the same situation. I am glad to hear that you were so satisfied by how our team treated you during your visit to BMW of Murrieta! Congratulations on the purchase of your new 528, I hope that it continues to please you for years to come. If you need anything at all please call or stop by anytime! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com
Came in with no car in mind, and even though it was clear I wasn't going to buy they still gave me time to sort out ideas
Our experience at BMW of Murrieta could not have gone more smoothly and the customer care was outstanding. We are out of state but they had the car that we wanted. Even though they are a new dealership, they were able to handle all of the paperwork and the delivery. Brian, the sales manager, was friendly and very efficient! The financial department was totally prepared to handle our needs. It has been my experience in the past that new businesses take some time to work out kinks and for a totally new staff to learn the busin... read more
I have been looking for a used X5, and I finally found it. Not only did I find the car I was looking for but the experience was unmatched. I had visited a number of dealeships all over So. Cal. and BMW of Murrieta was the most professional of them all. They had the car I wanted, and they gave me the best deal. I had a chance to meet all of the staff from the GM, Finance Manager, and the Service Manager. They all took the time to get to know me, and explained the process of certifying my vehicle. If you are looking for a new ... read more
"My lease is up and I had planned on purchasing my car..." My lease is up and I had planned on purchasing my car since I have an absurd amount of miles. I contacted Dave Townsend and within a matter of hours all the financing was done
Business response:
Dpelphrey, we're so glad that we were able to go above and beyond your expectations! Client satisfaction is our top priority and clearly Dave delivered top notch service with your new vehicle purchase. Thank you for sharing your feedback with us! We truly appreciate your business.
"I brought my BMW 550i (pre-certified purchase) for..." I brought my BMW 550i (pre-certified purchase) for service prior to a long trip. After the service was completed and the car was washed, they provided me repair estimates totally $10,000. As shocking as this was, I took it to another reputable auto mechanic in town and they fixed the issues for less than $2,500. To make matters worse, our out of town trip (120 miles) resulted in a low oil light because it was not serviced correctly. Very disappointed in the service depa... read more
Business response:
Hi Eric, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Kevin Adkison, Service Manage at (951) 698-2077 at your convenience. Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,635 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.