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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Excellent customer service and in general my experience..." Excellent customer service and in general my experience they are great and great people to do business with ! Khalil Taylor is best among the best he is excellent to assist you in your needs , managers are great ! Excellent people to do business with !
Business response:
Hi Elena! Congratulations on the purchase of your new BMW! We hope you enjoy driving it for years to come. Thank you for your kind works regarding your experience with Khalil!
"My service visit to BMW of Rockville was fantastic. I..." My service visit to BMW of Rockville was fantastic. I was greeted and walked to my service advisor (Joy Chilcoat) quickly upon arrival. Joy was exceptional in explaining the service that would be performed and arranged a loaner car for me. Returning the loaner was easy and I was walked to the cashier since I was unfamiliar with the new BMW of Rockville center. My car was returned to me washed and sanitized. I would recommend BMW of Rockville to anyone looking for BMW... read more
Business response:
Hi W. Pete! Thank you so much for sharing your feedback. We're glad we could offer A+ service. Thank you for choosing BMW of Rockville for your service needs.
"Fast, efficient service! Literally 27 hr turn around!!..." Fast, efficient service! Literally 27 hr turn around!! Ali was a fantastic advisor! My Diesel X5 is running perfect! I’m completely satisfied with my service at BMW Rockville!
Business response:
We are thrilled that Ali was able to get your BMW repaired and back on the road! We know have a lot of choices when it comes to servicing your BMW and we're glad you chose BMW of Rockville!
"Great Sales and service departments. They are very..." Great Sales and service departments. They are very knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend.
Business response:
Hi Victor! Thank you for taking the time to review your sales and service experiences with BMW of Rockville. We truly appreciate your kind recommendation!
"These guys are awesome. I had a family situation where i..." These guys are awesome. I had a family situation where i couldn't leave the house and they came to me on everything. Even my trade. If you want a BMW go here.
Business response:
Congratulations on the purchase of your BMW and for the recommendation! We know you're going to really enjoy driving it. It was a pleasure assisting you. Thank you for sharing your experience with Alwyn and for choosing BMW of Rockville!
"Friendly, professional and quick and efficient service...." Friendly, professional and quick and efficient service. Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus!
Business response:
Thank you for your 5-star feedback. We're glad you enjoyed all of our amenities and that Joy made servicing your BMW a great experience. Thank you for choosing BMW of Rockville for your service needs!
"The dealer experience afforded by Mr Jeong and team was..." The dealer experience afforded by Mr Jeong and team was extremely informative and caring, I believe the new showroom is superb with everyone wearing masks
Business response:
Thank you so much for sharing your great feedback! We truly appreciate your kind words. Thank you for choosing BMW of Rockville!
"Kathy and Nickolay were really great and were very..." Kathy and Nickolay were really great and were very patient and sufficient. My experience at Rockville was a great one! Happy to w/my purchase!
"Highly recommend Suvin. He was a pleasure to deal with..." Highly recommend Suvin. He was a pleasure to deal with through the whole buying process. Anytime I had a question about the car or wanted to come in for help with learning all the features on the car, he has always made himself Ava. Thank You Suvin for everything!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 12:00 p.m.