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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Roxanne " Roxanne, was my rep at the dealership and she made my experience unforgettable. Love her warm spirit and easy to rap with. Thank you Roxanne for making me feel special. Andrea
Business response:
I am glad Roxanne was able to assist you! Thank you for your 5-star review!
"Kind, personal and expertly guided experience" Maria is a consummate professional: knowledgeable, quick, and capable. Moreover, she was kind and took personal interest in us, understood what our needs were and expertly executed the deal with her team on our behalf. She advocated for us clearly and guided us through the process without a hitch. We were in and out in a few hours, on a Sunday! The dealership is an accommodating space and our 6 year old was happy to entertain himself with some ride-on kids cars and peek at the ... read more
Business response:
Thank you for your 5-star review and welcome to Priority 1! I hope you enjoy your new vehicle!
"Good and fast but admittedly disappointed that garbage..." Good and fast but admittedly disappointed that garbage was left in my car post service... expect that stuff to be removed before handing the car back to me...
Business response:
Thank you for your review and I apologize for that
"OLD CARS WELCOME" I recently bought an older BMW, I needed to have the essential fluids changed and I wanted it done correctly without worry was the right fluids used. Called the senior advisor D' Angelo Cates if I could bring it in and drop it off, told me to bring it in, the fluids were changed and I was alerted to some serious but small items that needed attention PRONTO. BMW of Rockville, got the parts for a 23 year old car and was fixed in two days.
Business response:
That relieves a lot of stress for sure! Thank you for your 5-star review and I hope you enjoy your classic BMW
"Always quality service. My 328i still runs like it is..." Always quality service. My 328i still runs like it is brand new. Great value from Rockville BMW. Thanks to D’Angelo and team for their service.
Business response:
Thank you for your 5-star review! The service team always does quality service!
"The service at BMW Rockville was fine today for my..." The service at BMW Rockville was fine today for my replacement tire. My service advisor, Russell is, as always, the best. Lyft service worked well.
Business response:
Thank you for your 5-star rating! I am glad to hear Russell was able to assist you.
"Roxanne is great to work with! " This was my second BMW with Roxanne and once again it was a great experience! Roxanne is extremely talented and knowledgeable, and she makes every effort to know her clients preferences. I highly recommend Roxanne whether leasing or purchasing a new BMW
Business response:
Thank you for your 5-star review! I am glad Roxanne was able to make your experience a breeze!
"Roxanne provides great customer service!" This is the fourth car I have purchased from Roxanne. She is fabulous. I live in Virginia, but because of Roxanne, I went to BMW of Rockville when I wanted a new car. She is extremely knowledgeable and helpful. Roxanne doesn’t just sell you a car and forget about you. She follows up with you to make sure everything is going well with your car.
Business response:
Thank you for your 5-star review and your customer loyalty!
"Roxanne is the best!" I can't thank Roxanne enough for her exceptional client service to assist me with choosing a spectacular 328xi sport model. My fourth 3 Series. From Sales to Service (thank you Joy) this is the best BMW dealer by far!
Business response:
That is great to hear! I hope you enjoy your new 3 series and thank you for choosing BMW of Rockville!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.