This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Roxanne is my new ///M go-to saleswoman" Roxanne is experienced, knowledgeable, polite, and professional. She successfully juggled several customers to get my unusually complicated trade-in and new car purchase done without multiple trips.
Business response:
I am glad to hear Roxanne was able to assist all your needs! Thank you Matt for your 5-star review!
"It was great to work with Maria, she helped me to get to..." It was great to work with Maria, she helped me to get to a price I was comfortable with to lease the vehicle. She stayed late to help finalize the papers even though she was a bit under the weather, but knew that I wanted the car sooner rather than later. She walked me through all the financial options BMW had so I would be well informed before making a decision. I recommend contacting here before you buy!
Business response:
Congrats on the decision! Thank you for your 5-star review and I hope you enjoy your new ride!
"Roxanne Roch!!!!" Roxanne Roch was professional, efficient and pure joy to work with. She made sure my family didn’t just get a car but a safe one that met the families need. Anytime you go to BMW Rockville you are greeted with her joyous contagious smile. Thank You Roxanne for your diligence and professionalism
Business response:
I am glad Roxanne was able to assist you with your car buying process! Thank you for your 5-star review!
"Maria was a pleasure to work with. She is professional,..." Maria was a pleasure to work with. She is professional, extremely polite and very knowledgeable. Made my car buying experience painless! I highly recommend BMW of Rockville and ask for Maria.
"Ronald Stewart is great, he helpedme with the car..." Ronald Stewart is great, he helped me with the car computer, he is really knowledgeable, professional, and knows kind. He is a great asset to BMW.
"Truly excellent service " The entire experience was excellent. Right from the service advisor (Jeffrie Doss) greeting me, asking and assessing what my car needed to the very prompt message the car was ready. By doing everything on time it allowed me to plan my day (with an excellent loaner) and spend a minimum amount of time at the dealer ship. Will definitely stay with BMW of Rockville
"X5 lease" All went well. No issues at all. Enjoyed service, sales, and finance. Look forward to leasing or buying another car from rockville bmw in the future.
Business response:
Thank you so much for your incredibly kind words! We truly appreciate your feedback and we're glad you're part of our BMW of Rockville family!
"Happy customer" The reception was great; the person listened carefully to what I said; the car was ready an hour early. What could be better than this outcome
Business response:
Thank you for sharing your service experience with the DealerRater community! We're so glad Russell could exceed your expectations. Thanks for choosing BMW of Rockville for service!
"Another great service experience!" Brought my 2019 BMW 440ix in primarily for a software upgrade and some new windshield wipers. My service advisor, Joy, was outstanding. Made sure more than just what I brought my car in for was done to deal with other service issues proactively. Car was ready when promised. Great service from from Rockville BMW.
Business response:
Thank you so much for your feedback. We are thrilled that Joy could provide you with such exceptional service. Thank you for choosing us!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.