This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Roxanne was so patient and informative when answering questions (beginning with those from my parents). She helped me with my auto insurance as well, which was so helpful considering I really didn't know what I was doing. She took a great deal of time explaining the features in the X3, since my 2004 X3 did not contain the same technology. Roxanne set up my phone so that I can talk hands free if need be. I am so grateful for her help in making this process go smoothly for myself and family. Did I mention the patience with my ... read more
I am writing this review to extend my sincerest appreciation for the excellent salesmanship of Suvin Viswanathan. Suvin handled the purchase of one of my dream cars a 2015 BMW 428i Hardtop Convertible (astor blue)..... Suvin's sales techniques go beyond belief in my opinion...He exhibited a level of professionalism that gives him an "edge" in this profession. This is a rarity in today's market. I looked all over the country for this color car, I had OK pricing from other dealerships but Suvin handled himself in such a way, f... read more
My purchasing experience with Dubois was excellent and the follow up support, including with Jennifer in the BMW genius group, was very helpful. I can highly recommend BMW of Rockville and this team.
Amazingly great experience purchasing my 4th BMW. Roxanne from Rockville BMW was exceptionally professional and knowledgeable. This was by far the most pleasant car buying process that I have ever had. She was patient, understanding and took every step to locate the exact car that I wanted. I was very pleased from selection to delivery. I would highly recommend Roxanne to anyone and look forward to working with her again.
I bought a new BMW 320i xdrive and had amazing experience while purchasing it. I strongly recommend James Tan from BMW of Rockville to all of my friends and others too. He stands out uniquely with the way he introduced the car and its features, was amazing..!! I appreciate his patience in introducing the car to me though he is running late at the EOD. He understood my requirement and budget and has shown me a perfect car which matches my interest. James done his best during pricing, he managed to get a very good deal over th... read more
My salesman Elliot Kwan was terrific.. His knowledge of my vehicle was second to none. Elliot was extremely professional for beginning to the end. Elliot is a true asset to BMW and the Rockville dealership. I am already looking forward to our next transaction.. Thank you Elliot for making my purchase a great experience. James Fricchione
My service experience was the best I have ever had, EVER!!! I recommend Jeff Doss for any service work you may need. jdoss@bmwrockville.com or 240-283-8839.
Roxanne and David were wonderful and efficient. They both took as much time to address every concern I had and addressed every single concern I had. They were both customer friendly and provided me with the necessary assistance from start to finish. No RUSHED deal here. I will definitely recommend them again and again. Roxanne made the car buying experience the most pleasant I have ever experienced. BMW of Rockville has a lifetime customer. Thanks Roxanne and David for providing me with such exceptional customer service. Tha... read more
The great customer service mentality at BMW of Rockville is evident with all the people that work in the service department. Essex at the service entrance is always so welcoming and sets the stage for a great experience. The service associates always are helpful and keep you informed regarding the schedule and scope. When I need an oil topping, I call in advance - the oil is waiting and i am in and out in minutes. Great job and thanks.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.