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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Where do I start?! Brandon Kim went above and beyond my expectations throughout the buying process of my CPO 335 xDrive. Especially being my first time buying a car out of state (Utah). The moment I contacted him to inquire about the car, flying out to Maryland to meet him and inspect the vehicle, everything was better than "advertised" Couldn't be happier with my new car. I would strongly recommend Brandon Kim from BMW of Rockville. Outstanding customer service, follow up and professionalism. Thank you Brandon! Stay in touc... read more
After a rocky start, BMW of Rockville staff were very responsive to my concerns and my requests. They proved to be professional and obviously care about maintaining their high standards of customer service. I'm very happy with my new 320xi!
Roxanne Roch-Rigo was ready for me and well organized before I walked in the door. A few short hours later, with the efficient help of Kenny Poerstel in Finance, I drove away happy in my new gently used BMW 535. Five days later when I came back for an Encore session with Product Genius, Danny Goldin, I was again impressed with the quality of the service and sincere willingness to help. Thank you.
This was our second experience leasing a BMW through Roxanne Roche at BMW of Rockville. Although we live in Virginia (with dealerships much closer to home), we came back to this dealership the second time because we knew the leasing experience and quality of service would be as exceptional as it was the first time – and we were right! Roxanne and her team are professional, efficient and friendly, and they always make sure all of our questions are answered and needs are fulfilled. Thank you, Roxanne! We’ll sing your praises t... read more
I was thoroughly impressed and satisfied with the entire experience with Roxanne Rigo and Rockville BMW. They were very pleasant and extremely professional in all areas. I have leased and bought many cars in the past and this was my best experience with an auto dealer.GREAT JOB ROXANNE! Best, Jon Robinson
My client advisor at BMW Rockville was (and always will be) Marshall Douglas. Zero pressure, calm, cool, and always with a smile and ready to serve. He went above and beyond the call of duty and the sevrice AFTER the sale was just as good as BEFORE the sale. Well done Marshall and special thanks to Sean Hong as well (a class act all the way and someone who knows the meaning of service). Great work guys and thank you to the entire team at BMW Rockville. I'll be a customer for life! PS - Eric Clark is also to be thanked, my ne... read more
My husband and I had a wonderful experience with Roxanne Roche-Rigo and the entire team at BMW of Rockville. Not only did they get us an amazing vehicle - the new i8, but they made the whole process very enjoyable. Roxanne goes the extra mile, taking pictures of the happy owners with their new vehicle with a giant red bow and checking in post purchase to see how we like the vehicle and if she can help in any way. Roxanne is tenacious about taking care of her customers. Best experience we've had buying a car ever. Keep up the... read more
Roxanne Roch-Rigo is "BMW" of Rockville. I have established in my own mind , heart and experiences with Roxanne, first that she is warm, loving and welcoming. Secondly, she cares and shows her concerns, about the customer being satisfied with the services that are being surrendered from her at "BMW Of Rockville. Her initial interview reflected words of integrity and trustworthiness. My first encounters with Roxanne was in 2012. After our interview, she said to me "Earl I've got just the vehicle for you, I'll be right back" S... read more
I have been buying cars for a long time but never had a salesman to work so hard to help me and made sure I was happy when I left I traded a 2011 BMW in but he told me things about the new car I never knew but should have know he knew everything about the car I will tell all my friends about Rockville BMW and salesman Mr Kelly
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.