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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent Service!! I've been servicing my car at Bill Jacobs for 15 years. Deanna is always a pleasure to work with. She makes sure that my car is in top condition to be out on the road. Thank you Deanna and Bill Jacobs for your dedication to excellent service.
Business response:
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
MO Ali - Service advisor Excellent service MO Ali is the best advisor Not your typical dealership
Business response:
Hello, we are glad we could help! We can't wait to see you again, have a great day.
Jeff Hulsebus Quality Service Jeff always make my experience EZ and without pain. He also gives me the best discounts possible and goes over the process in details. So there are no hidden spots
Business response:
Hi, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!
Repair Had a water pump issue and brought it into Bill jacobs. Alex Flinn the Advisor did a great job and covered all details for what entailed for the repair. I was happy to here that this was not a defective part, just normal wear and tear. Cost of repair was not to bad either.
Business response:
John, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Service I have been a Bill Jacobs customer for a long time. Always great service and repairs are done in a timely matter. Alex Flinn and staff are top notch.
Service Bought a new BMW X5 from Bill Jacobs BMW. This has been my dream car for a long time. Alex Flinn and the Service team are fantastic. It’s nice to know that I have trust in a dealership to service my car.
Business response:
Stephanie, we are delighted to hear that our team gave you such a great experience! Feel free to reach out to us if you need anything. Have a fantastic day!
Awesome service experience! Professional, high quality people and 1st class experience as you drive into the service area. Very impressed and will be back when my M3 requires service.
Business response:
Hi John, thank you so much for your positive comments about Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!
Repair My first service experience as a BMW owner. I was impressed at off efficient and organized they were. Alex Flinn did a fantastic job. I’m happy with my purchase and looking forward to building that relationship.
Business response:
Hi Rick, thank you so much for your positive comments about Bill Jacobs BMW! Thank you, and have a fantastic day!
Serviced Bought a new X5 from Bill Jacobs BMW about a month ago. I stopped into Service to get my tire pressures fixed. I met with Alex Flinn who answered a bunch of questions for me. I appreciate the time spent with me. Great service. Happy customer
Business response:
Hi Olivia, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.