This profile has been claimed by the business owner or representative.
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BMW service Thanks to Mike A , always provides great service and always take the time to listen to my service concerns.
Business response:
Hi Rachel, thank you so much for your positive comments about Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
BMW Service Thank you to Mike A and the great service provided during my visit
Business response:
Chris, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Repair Vehicle was towed into dealership. Alex flinn was my Service Advisor today. He was great, good follow up, and gave me all the details on what was needed for my car. Great service.
Business response:
Jeff, thank you for sharing your positive experience. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Service bmw Thanks yo Mike A and the bill Jacob's team for the great service.
Business response:
Hi Chris, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Service This was my first time bringing my vehicle in for service. Amazing dealership. My visit was less than a hour and Alex Flinn went through all the services with me. Glad I came here. Recommend this dealer.
Business response:
Maddie, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Service Alex Flinn at Bill Jacobs BMW is top notch. Maintenance light had just come on and I was in the area. Alex was able to get me in right away. Great service.
Business response:
Sean, we're glad you had such a wonderful experience with us! We try our best to make your experience as stress free as possible! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best Car Purchase Experience Ever This was absolutely the best vehicle purchase experience we have had. From the initial call, to the immaculate showroom, to the appointment, to the test drive, to the sales contract, to the financing. All were done with fantastic customer service, professionalism and a stress free buying experience. Nestor was very genuinely friendly and pleasant to work with from start to finish. Matthew from business finance very knowledgeable and answered all our questions and discussed available extra op... read more
Business response:
Jimmy, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We know you will love your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Deanna is the best service advisor in Service Dept I am not a big fan of dealerships servicing but after visitnh a few times to the BillJacobs BMW and dealing with their service advisor Deanna I am really happy how she explains the issue in details and helps in the defining the process in detail. She is highly qualified in her job and a very well experienced person for the job. When ever I visit Billjacobs for service I make sure I do my car service from her as she is the best in her job. Trust me you wont regret.
Business response:
We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Repair The best service at this dealership. Had a recall on my car and service due. Alex Flinn was the service writer who helped me out. Good customer service. I recommend this dealer.
Business response:
Hi Joseph, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!
BMW has a 4.9 star rating with 3,753 reviews.
BMW is closed now. It will open at 9:00 a.m.