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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Chris Lequin's profile image
Chris Lequin 
6 years ago

BMW Service Experience Excellent service from Jeff Hulsebus, my Service Advisor 

Business response:

We appreciate your review, Chris! We're always happy to provide excellent service. Please don't hesitate to reach out to us if there's anything more we can do! 

Geri Alwin's profile image
Geri Alwin 
6 years ago

BMW Service Thanks to Mike Alwin for always taking great care of my car when I come in for service, I know I can always count on Mike to make sure everything is taken care of. 

Business response:

Hi Geri, we're glad Mike could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do! 

Jacklyn Kim's profile image
Jacklyn Kim 
6 years ago

Deanna is the best service advisor ever!! This place is the greatest to buy a car and to get your car serviced. They have a wonderful sales team and their service advisors are top notch. DEANNA is THE BEST advisor that anyone can have!! She has made my service experiences one of the best experiences that you can have. She listens to the issues and goes above and beyond in making sure that they are resolved. She is truly AWESOME!!! I never have to worry when she takes care of my car. Thank you Deanna for all that you do! 

Business response:

Hello Jacklyn, we?re happy you had a positive experience with Deanna! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road! 

Husain Sheikhani's profile image
Husain Sheikhani 
6 years ago

Mo Ali Mo was great! Took care of all my service needs. I recommend him to all current and future customers. 

Business response:

Hi there Husain, thank you for your review. It's great to hear Mo could take care of you; we?re always happy to help if anything else comes up. Have a wonderful day! 

JOHN RHOADES's profile image
JOHN RHOADES 
6 years ago

John Stout Great Service, took great care of me. Would highly recommend. 

Business response:

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help! 

Mary Floro's profile image
Mary Floro 
6 years ago

Great customer service. Jeff Hulsebus - the best service advisor that I've worked with. Courteous, helpful and knowledgeable. 

Business response:

Hi Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! 

Joe's profile image
Joe 
6 years ago

Shout out to Deanna Deanna in service always takes such good care of me and my car. I trust her and her team. Thank you for always putting the customer first! 

Business response:

Thank you for taking the time to let us know how we did. If you have any further questions, please don't hesitate to reach out! 

Jim's profile image
Jim 
6 years ago

Deanna in service Thanks to Deanna in service for always taking care of me and my car. I appreciate her hard work and efficiency. She keeps me updated throughout my car being in service. Thanks again Deanna! 

Business response:

Hi Jim, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out! 

Tim's profile image
Tim 
6 years ago

Repair I had purchased my vehicle from Carmax but service it through Bill Jacobs BMW. The level of service is top notch. I have dealt with Alex Flinn the past few visits and he always takes care of me. My next BMW I will buy from them. Highly rated. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.