BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Stella Krol's profile image
Stella Krol 
6 years ago

Service Thank you for taking care of my service needs Mike A. at Bill Jacobs. Always knowledgeable, courteous, and patient. 

Agnes Wiatr's profile image
Agnes Wiatr 
6 years ago

Never Disappoints! Thanks again for the 5 star service Mike A.! Excellent employees and people who go above and beyond with true sincerity are hard to find. He is an integral part of keeping your team successful. 

Jake Baron's profile image
Jake Baron 
6 years ago

Mo In service Mo was great super easy to work with polite and proffessional 

Business response:

Jake, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

Graciano Sanico's profile image
Graciano Sanico 
6 years ago

Great place for service Service advisor Deanna was great repair was done quick, loaner was provided 

Business response:

We are happy to have provided you with quick service, Graciano! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Albin's profile image
Albin 
6 years ago

Thank you It?s like your s member of the family. They just take care of you. Highly recommend. 

Business response:

Hi, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again! 

Tony's profile image
Tony 
6 years ago

Service Just bought a new X5 and completely satisfied with the level of service I get at Bill Jacobs BMW. Alex Flinn was my service advisor. Really great dealership. 

Business response:

Hi Tony, we are very happy to have provided you with such a positive experience. Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. 

Moe Anjum's profile image
Moe Anjum 
6 years ago

Top notch service Deanna has been the best service adviser for years now. She is human like all of us, but she always has a smile on her face and never has an off day. She will always keep you updated and make sure that everything is taken care of 100 percent. If you love your car, I recommend that you call her on your next service. Deanna will treat your car like it?s her own, can?t ever go wrong with that kind of appreciation!!! You guys can thank me later for the recommendation ;-) 

Business response:

Moe, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you for the recommendation, and have an amazing day! 

Tom Engler's profile image
Tom Engler 
6 years ago

Super service Always a pleasure to deal with them. Jeff my service advisor for both my cars is excellent. 

Business response:

Tom, your satisfaction is our top priority. Thank you and we look forward to your next visit! 

Taj Sudberry's profile image
Taj Sudberry 
6 years ago

Mo is the man Mo is great at what he does. He?s always great to deal with. 

Business response:

Hi, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.