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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Peter G's profile image
Peter G 
6 years ago

Service BMW Thanks Mike A and Bill Jacobs, always can count on great service. 

Business response:

Peter, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! 

Jeff's profile image
Jeff 
6 years ago

Service Thanks for the great service Mike A. Always professional and knowledgeable. Pleasure coming in each time 

Business response:

Hi Jeff, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! 

Kevin's profile image
Kevin 
6 years ago

Service Just want to say a big thank you to Mike A and the Bill Jacobs service team , got me in last minute and made sure I was taken care of, the reason I keep buying cars there. 

Business response:

Hi Kevin, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do! 

Mohammad Murrar's profile image
Mohammad Murrar 
6 years ago

Fantastic service by Mo. Mo the service advisor provided us with excellent customer service and is a great attribute to your service department 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Emily's profile image
Emily 
6 years ago

Highly Recommend Jeff in Service was amazing as always! Kept me in the loop as to what was going on with my car and where they were in the process. Highly recommend Bill Jacobs and make sure to ask for Jeff! 

Business response:

Hi Emily, thank you so much for your positive comments about Bill Jacobs BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Chris Holloway's profile image
Chris Holloway 
6 years ago

Mo Ali Service Advisor Mo is always a pleasure to work with and always takes cate of my automotive needs. 

Business response:

Chris, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day! 

Sean's profile image
Sean 
6 years ago

Service The service at Bill Jacobs BMW is amazing. Great amenities and repairs are made right the first time. Had the pleasure to work with Alex Flinn in Service. 

Business response:

Hi Sean, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Nicole Dickerson's profile image
Nicole Dickerson 
6 years ago

Mo is the best Mo is a very sweet and kind hearted person, He is a pleasure to deal with 

Business response:

Hello Nicole, thanks for your praise and kind comments about Mo. We're glad you enjoyed your visit with us! Until the next time we meet, take care! 

John's profile image
John 
6 years ago

Repair Took my car in for service today and dealt with Alex Flinn. He made the whole experience easy and transparent. Liked the fact they had Loaner cars available and didn’t have to deal with a enterprise car. Great service. 

Business response:

Hello John, thank you for your great comments about Alex! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.