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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mo in service Mo was very attentive to my needs and made sure I received any updates as soon as possible.
Business response:
Eric, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Bill Jacobs BMW Service Mike Alwin and the Bill Jacobs Service Department did a fantastic job repairing our 340. We bent two wheels on heat buckled pavement. They were able to repair the rims, performed a wheel alignment the very next day after I dropped it off the evening before. Loaner car as always. My car was returned cleaned inside and out, ready to go. Thanks again guys.
Business response:
Hi Dave, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!
Service Brought in my BMW X5 for oil change. Alex Flinn the service guy was helpful. Waiting room was clean and had complimentary coffee. Nice dealership.
Business response:
Hi Lee, thank you so much for your positive comments about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
X3 Service John made the experience nice and easy, in and out in no time, got a loaner without issues
Business response:
Hello Marjory, thank you; we appreciate your positive feedback! We do hope we can be of assistance in the future. Take care!
Service Alex Flinn was great. I would highly recommend him if you visit Bill Jacobs BMW for service. He was very assertive and was genuine throughout the process.
Business response:
Hello Linsey, thank you for taking the time to let the world know about your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Lynn t John in service does a great job and is very friendly and professional plus explains everything that needs to be done and makes me feel positive about the whole experience!
Business response:
Hello Lynn, thank you; we appreciate your positive feedback! Your satisfaction is our top priority, so we're pleased to hear that you enjoyed your experience with us. We hope to see you in again soon!
Service Alex Flinn has always taken real good care of us. He knows what services are needed now and what to plan for in the near future. I appreciate his honesty. I will always bring my vehicle back to him.
Business response:
Beatrice, thank you for sharing your response to Alex's outstanding service! We look forward to your next visit! Take care!
Great buying experience! Jacob in sales was excellent as was Matt with finance. Always impressed with Mike Colins my service advisor.
Business response:
Hi Ron, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than ready to help!
Repair Fantastic service. Alex Flinn handled all my concerns. He was great to deal with and was not pushy. It was a pleasure to do business with him. Keep up the good work.
Business response:
Mandy, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.