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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Repair Had my M6 in for service with an issue for the convertible top. They were kind enough to leave my car inside the whole time until repairs were completed. Alex Flinn was great at keeping me informed on everything involved with the repair. Highly recommend this dealer.
Business response:
Larry, we're glad you had such a wonderful service experience working with Alex! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service I just bought my first bmw and took it in for an inspection. Alex Flinn was very informative on what to expect in owing a BMW. I’m happy that he spent the time to go over everything.
Business response:
Alex, we are so happy to read such a great review about Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!
Service I had brought my vehicle in for service with a rattle concern. Alex Flinn and the ship foreman arranged a test drive to verify the concern with me. It worked out great because they were able to find the solution and fix the issue quickly. Great service
Business response:
We appreciate your positive review of your recent experience with Alex and the Service team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike A service I visited for service and saw Mike A. Great experience and service - I will come back to see him for sure
Business response:
Hi Jess, we are very happy Mike provided you with such a positive service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mo Service Advisor Mo is great. He always is very attentive and pays attention to the customer.
Business response:
Jose Ortega, we're happy to hear you had such a positive experience with Mo! If you have any further questions, please give us a call. We're always happy to help!
Car Repair Mike Collins and the Bill Jacobs Team did a great job!
Business response:
John, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.
Repair My vehicle was towed into Bill Jacobs BMW today. Car would not start. Alex Flinn in Service is who I dealt with. He was able to get my vehicle in quickly and repaired within a few hours. Great service and accommodating.
Business response:
Eric, thank you for your kind review; we are happy to pass along your comments to Alex and the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Thanks Mike A for the excellent service with every visit. Always courteous and knowledge.
Business response:
Cindy, we are so happy to read such a great review about Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.
Service Always a pleasure to deal with Mike Alwin and the Bill Jacobs service team.
Business response:
Rita, we are so happy to read such a great review about Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.