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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Ava's profile image
Ava 
6 years ago

Repair Bill Jacobs BMW is the best service dealership. Alex Flinn was able to get my car diagnosed properly. Cost of repairs were surprisingly inexpensive. Love the fact I can get a loaner car while they work on my car. 

Business response:

Ava, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW. Please reach out to us if there is anything else we can do for you. We hope you have a great day. 

Michael Warren's profile image
Michael Warren 
6 years ago

Service Bill Jacobs Thanks to the Bill Jacobs service team and Mike Alwin for the exceptional service I receive each time I come in. 

Business response:

Michael, we are so happy to read such a great review about Bill Jacobs BMW! We look forward to your next visit! Take care! 

NICOLE GRAVES's profile image
NICOLE GRAVES 
6 years ago

Great experience! John was great! He took care of all of my maintenance needs and walked me through everything! He also made sure my loaner car was pretty sweet! Thanks John! 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

claudio's profile image
claudio 
6 years ago

JOHN STOUT AT BILL JACOBS BMW John Stout was able to diagnose my vehicles issues quickly he had mechanic raise car for me and show me exactly what needed while I dropped off vehicle was very smooth transition and had car back to very next days ten stars 

Business response:

Claudio, we are so happy to read such a great review about Bill Jacobs BMW! 

Geri Alwin's profile image
Geri Alwin 
6 years ago

Mrs Geri Alwin Brought my car In for service and had the pleasure of working with Mike A. I will definitely be back to work with him. 

Business response:

Hi Geri, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help! 

Debbie's profile image
Debbie 
6 years ago

Service Alex Flinn is amazing. Very fun, friendly, and easy going. He knew everything about my car and answered all my crazy questions. I like the fact that Bill Jacobs BMW is appointment only for services. I don’t feel rushed. Great service. 

Alexis Zaragoza's profile image
Alexis Zaragoza 
6 years ago

Mike alwin Mike alwin will always be my go to guy for any car repairs or services. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Rahil Khan's profile image
Rahil Khan 
6 years ago

BMW Service Mike A has been taking care of me for years thanks to Mike a and the Bill Jacobs team. 

Business response:

Rahil, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Amanda's profile image
Amanda 
6 years ago

Service I had brought my vehicle in for service today at Bill Jacobs BMW. Alex Flinn was the best. He was easy to work with and went through all services that were needed for my BMW. Very knowledgeable and looking forward to servicing my vehicle here in the future. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.