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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mo Service Advisor Mo wa great in taking care of my service needs. He is always very personable and welcoming. Thanks Mo for your stellar attitudes and customer service skills!
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to see you soon!
service Scheduled appointment with Alex Flinn for a recall. Service appt went smoothly. He made the experience very personable and ended up giving me insight on what BMW is all about.
Business response:
Hi Aiesha, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon!
Review John and the entire service team are extremely attentive and helpful I appreciate the urgency in their responses and taking care of me and my car!
Business response:
Michelle, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Maintenance It was a real nice experience working with Alex Flinn. He treated me very well and provided excellent service. Bill Jacobs BMW is a great service center. Coming back for my next service.
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Awesome Service! My service advisor, Deanna, was so kind and helpful and made my visit headache free. Will definitely be back to see her again if any issues arise!
Business response:
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW service Service advisor (John Stout) was pleasant and very helpful in recommending services that were needed. He saved me a lot of money and trouble in the future
Business response:
Hello, it's great to hear you found John pleasant and helpful! We appreciate you taking the time to leave us these comments, and we're always happy to be of service if you need anything further. Take care!
Prestige with great service Driving a BMW is always a fun ride. Having Mike A recommend service and maintenance continues the joy.
Business response:
Hello Lynn, it's great to hear you've enjoyed your experience with us! We'll be sure to pass your comments on to Mike. If there?s anything else we can do to assist you, please don?t hesitate to reach out!
Service Vehicle was in today for repair. Alex Flinn was the Advisor I dealt with. Great relationship and honest with repair estimates. Got a complimentary car wash too. Happy customer.
Business response:
Hi Ryan, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Wonderful I always dreaded taking my car in for service, until I met Deanna. She’s friendly, outgoing, and knowledgeable. She always makes my visits painless and quick! Thank you Deanna!
Business response:
Hi Kim, it's great to hear Deanna could make your experience a positive one! We're glad we could be of service to you, and we hope to see you here again down the road. Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.