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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Matt N's profile image
Matt N 
6 years ago

Jeff Hulsebus My Service Advisor Jeff H provided awesome customer service, always great to work with! 

Business response:

Matt, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Steven's profile image
Steven 
6 years ago

Service Brought my vehicle in for service at Bill Jacobs BMW. Had a wonderful experience. Alex Flynn was my Advisor who took care of my recalls. He was awesome. I would definitely recommend this dealer to my friends. 

Business response:

Steven, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Monica Rebolledo's profile image
Monica Rebolledo 
6 years ago

Dream Car Jake Baron was so helpful and flexible with my needs. Highly recommend! 

Business response:

Monica, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! 

Michelle's profile image
Michelle 
6 years ago

Service Wow, what a great place to service you BMW. Alex Flynn was my Service Advisor and provided great customer service. He made my service visit smooth and headache free. I will definitely tell my friends and family to come see him. 

Business response:

Michelle, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Anna's profile image
Anna 
7 years ago

Service Alex Flynn was amazing. Had a situation with my tire blwing out and had to get my vehicle towed to Bill Jacobs BMW. They were able to service my vehicle quickly and provided great service. Thank you. 

Business response:

Hi Anna! We're so happy we were able to help you out! We look forward to your next visit! Take care! 

Mohammed Adnan's profile image
Mohammed Adnan 
7 years ago

Mo Service Advisor Mo was easy to deal with and very pleasant. He is a great asset to your company! 

Business response:

Hi Mohammed, we're very happy to hear Mo Was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Jennifer Breu's profile image
Jennifer Breu 
7 years ago

BMW X7 Review - Bill Jacobs BMW My experience with Nestor and Angel at BMW of Naperville was exceptional ! So responsive and handled all questions! 

Business response:

Hi Jennifer, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Stella M's profile image
Stella M 
7 years ago

Service Mike A. Is a wonderful asset to Bill Jacobs BMW. Always takes care of my service needs and I appreciate his knowledge. Thank you for always making sure everything is done right and timely. 

Business response:

Hi Stella, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

Nayef Ahmed's profile image
Nayef Ahmed 
7 years ago

Mo Ali I?m experience was great and second to none. I will continue to go here and send all my friends and family to see Mo. Thank you 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.