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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Clem Dorado's profile image
Clem Dorado 
8 years ago

2017 Bmw c5 Awesome service Made things move quick and smooth. 

Business response:

Clem, thank you so much for the positive review! We're happy to hear that everything was completed to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Alejandra's profile image
Alejandra 
8 years ago

2017 BMW X5 Superior customer and great response time Didn?t over sell. 

Business response:

Hello Alejandra, thank you; we appreciate your feedback! 

Lawrence R. Surinak's profile image
Lawrence R. Surinak 
8 years ago

Customer The sales process at Bill Jacobs BMW was excellent. Kelly Donku was the best sales representative that I have ever dealt with. 

Business response:

Lawrence R. Surinak, we really appreciate your feedback! We hope to see you soon! 

Julian's profile image
Julian 
8 years ago

Nice place to buy and service your car Kelly Donku at Bill Jacobs BMW it a trusting sales associate. She listens and understands your needs and what you want. She then effectively provides options based on what you like. Ultimately delivering a solution were everyone is happy. I will definitely seek her services on my next purchase. 

Business response:

Julian, we're happy to hear you had such a positive experience with our team! 

G and M's profile image
G and M 
8 years ago

Bill Jacobs BMW Car Purchase Review Overall experience from beginning to end was excellent. Highly knowledgeable and professional sales personnel like Josh Schneider and Rashard Grant made us feel comfortable and confident during the evaluation and purchasing process. Looking forward to the ongoing relationship with Bill Jacobs BMW as we enjoy our new car. 

Business response:

Hi G And M, we are very happy to have provided you with such a positive experience! 

Christopher St Pierre's profile image
Christopher St Pierre 
8 years ago

M4 Purchase - From view to purchase excellent I was searching for a very specific M4, there were very few in the country and Bill Jacobs happened to have exactly what I was looking for - convertible, gray, competition package, executive package, premium leather, star spoke wheels, M performance pack, carbon fiber trim... every detail was what I wanted. From my first request on cars.com to driving away in my new M4 was a seamless experience. Kelly Donku was excellent to work with, from working with my schedule to fly in and p... read more

Business response:

Christopher St Pierre, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. 

Bill Jacobs BMW's profile image
Bill Jacobs BMW 
8 years ago

Satisfied Customer,I came to purchase a car.Thank Kelly Donku was great.We had the best customer service ever.I will recommend her to my friends and family. 

Business response:

Bill Jacobs Bmw, thank you for your kind words and this wonderful review! 

Dan's profile image
Dan 
8 years ago

Bought an M5 The salesman Rashard was Awesome!! Very patient, understanding and more importantly wanted to make sure I was happy with my purchase. Overall a very positive experience and so far the car is everything that it was proclaimed to be. 

Business response:

Hi Dan, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! 

Ken's profile image
Ken 
8 years ago

428i Gran Coupe I just purchased my third new car from Bill Jacobs BMW in Naperville and the experience just keeps getting better. Rashard did an exceptional job throughout the process. I am looking forward to doing business with him and the rest of Bill Jacobs team in the future. 100% satisfied!! 

Business response:

Ken, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.