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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service-paint repair The Bill Jacobs BMW did another great job with my service experience. A big shout out to Jeff Hulsebus for coordinating my service and keeping me in the loop with timely communication and options for my consideration. An overall 5 star experience!
Business response:
Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Serviced I liked the way the dealership operates. You can drive right on in and they will help you. Alex Flinn in service was a big help. I will tell my friends and family about this place. Good job
Business response:
Serena, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Purchase of new car I was referred to Harry Gianos at Bill Jacobs. I was looking for a specific model. Harry went out of his way and was able to find exactly what I was looking for. Harry is friendly, professional and knowledgeable!! And now I am a proud owner of a BMW!! Thank you Harry!!
Business response:
Theodora, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do! Safe travels!
Service Request Jeff my Service Agent could not have been more prepared with having a loaner vehicle ready and giving me updates on the progress of the repairs. 5 star service
Business response:
Rich, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service Bill Jacobs BMW Dealership was a great experience in purchasing a used vehicle and trading in my vehicle great resale also .My salesman mr. Nicholas Pandora was also great , pleasant and a happy smile . I will purchase another vehicle next year at this dealership .
Business response:
Hi William, thank you so much for your positive comments about Bill Jacobs BMW! We look forward to your next visit! Take care!
Repair Service repair for my 2-series was exceptional. My questions were answered and felt very confident with the repair work. Alex Flinn did an amazing job.
Business response:
Thank you again for taking the time to let us know how we did, Briana! We hope you have a great day!
Serviced Great overall service. Making an appointment was very easy and convenient. I was set up with Alex Flinn the service advisor. He was really good. Recommend.
Business response:
Diane, we are glad we could help! Thanks again for the recommendation, and have an amazing day!
Service Alex Flinn is the best service guy I have dealt with. Being a female and going to the dealership you always feel like your taken advantage of. Alex was great and didn’t use any high pressure sales tactics.
Business response:
Cynthia, we are very happy we could provide you with a positive experience!
Repair This is a great dealership. Move to the area recently and honestly have not been to a nicer BMW dealership. Alex Flinn was great too. The repair cost was average and they had finished my vehicle in the same day.
Business response:
April, we strive for Thanks again for taking the time to leave us this information about your recent visit. Take care! 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.