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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Great service from Mike Alwin, always delivers on his promises , I know I can count on him for all my services .
Business response:
Martha Santoro, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!
A happy customer! Very pleased with the service at this facility and with BMW in general. Bought my first BMW this year and I am impressed with how they treat their customers. Everyone very professional, helpful in answering questions and they keep you updated on the progress. Jeff H. did a great job and his follow up excellent.
Business response:
Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day!
Service This service department is the best. They have all the right people in place. Smooth operation. Alex Flinn was really good and gave me some good insight on our future car.
Business response:
Dave, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for choosing us for your service needs!
Excellent experience from negotiation to delivery Nick Pandola was spectacular as always and have been buying cars from him for over 15 years. Seamless acquisitions from negotiations to delivery. the dealership management also supports his customers.
Business response:
Hi Alex, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Drive safe!
Repair It was extremely easy to make an appointment with Alex Flinn. He set up everything. Repair work was exceptional and all servicing was completed on time. Great work!
Business response:
Nicholas, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!
BILL JACOBS Thank you to Mike Alwin for making the whole service process very seamless every visit.
Business response:
Geraldine, we are so happy to read such a great review about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!
Mike A Thanks to Mike A for the great service he always provides. I know I can always count on him!
Business response:
Sue, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Smooth and Easy Experience I saw the car advertised on AutoTrader and stopped in at Bill Jacobs BMW unannounced. I was immediately greeted by sales person Nicholas Pandola. This guy is great! Any concerns I had, and any accommodation I may have needed, were immediately acted upon by Nicholas and the sales manager, Terry Mancuso. Beautiful dealership with competent sales/management/finance team. You will not be disappointed if you visit and purchase at this dealership.
Business response:
Cincy, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!
Serviced The service was excellent. Alex Flinn and staff are really organized. I always get a detailed explanation of services that are performed on my vehicle.
Business response:
Norman, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.