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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Serviced I purchased my vehicle a little over a year ago. My first service visit was fantastic. I set the appointment with Alex Flinn and was overly impressed with his customer service. Bill Jacobs BMW is the best.
Business response:
Maria, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!
Service The service advisor Alex Flinn was really good. This is my third time here over the years and I have always been treated with the best service. Top dealership
Business response:
Hi Kevin, thank you so much for your positive comments about Bill Jacobs BMW! We look forward to your next visit! Take care!
Service Thank you Mike A. for the great service experience. As always your knowledge and professionalism makes things run smoothly.
Business response:
Andrew, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Thank you Mike A for all your help. Your professionalism and expertise is always appreciated.
Business response:
Hi Stella! We're so happy we were able to help you out! We look forward to your next visit! Thank you and take care!
Thank you! I've bought my first car now from Bill Jacob BMW! My service advisor Omer Aslam makes sure all my needs are met and explains everything thoroughly. Definitely recommend!
Business response:
Hi Omer, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!
Bill Jacob's Service is Excellent Jeff Hulsebus provided excellent service and advice during the whole process. I even got a M35 to drive as a loaner. Awesome experience!
Business response:
Hi Richard, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Repair Alex Flinn was awesome. He had helped me in an emergency. He was able to get my tires covered under warranty and my vehicle was done the same day. Great service.
Business response:
Jalesh, we are glad Alex could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repair The repair work was done quickly. Alex Flinn dealt with my extended warranty so I didn’t have to do anything. Really good service and follow up.
Business response:
Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
Serviced I never have been to a dealership before and my first experience was awesome. I had a recall on my older 3-series and it went very well. Alex Flinn and staff were great to work with.
Business response:
Hi Kayla, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.