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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Really good service. Brought my vehicle in for a alignment. Alex Flinn went over all the adjustments and specifications for my vehicle. Top notch service!
Business response:
Eric, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Jeff is the best. Jeff always goes over and beyond to take care of his customers. He is a primary reason why I have been a loyal customer of Bill Jacobs. Jeff imbibes the Bill Jacobs customer centric culture.
Business response:
Hi Raju, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!
Service Very good service. It’s great to come on in and have the service team welcome you and my service guy Alex Flinn takes time with you. I’m glad to have Bill Jacobs BMW as my service center.
Business response:
Shane, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Until the next time we meet, take care!
Great service advisor Jeff Hulsubus is an awesome advisor. He always provides great customer service
Business response:
Anthony, we are glad we could help! If you have any further questions, please don't hesitate to reach out! Safe travels!
Maintenance program Jeff was our service advisor very professional and helpful.
Business response:
Hi Doris! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Ask for Omar Aslam! If you go to Bill Jacobs, ask for Omar Aslam. He helped us look at several variations of the x5. He was very patient, easy to work with, and didn’t try to pull any salesman tricks. Highly recommend working with Omar.
Business response:
Matt, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Repair Dropped off my vehicle for some repair work. I was given a complimentary loaner vehicle and was updated periodically throughout the service. Alex Flinn was my advisor.
Business response:
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service 5 star rating for Alex Flinn at Bill Jacobs BMW. He has been the best. Glad to be part of the Bill Jacobs Family. Great service.., friendly and always taken care of.
Business response:
Hi Lawerence, thank you so much for your positive comments about Bill Jacobs BMW! We do hope we can be of assistance in the future. Take care!
Repair Repairs at this dealer are very reasonable. They have excellent service and recommend Alex Flinn for your Advisor. I would give this dealership a 5 star rating.
Business response:
Theodore, thank you for your kind review; we are happy to pass along your comments to Alex! If you're ever in need of more help, please let us know!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.