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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Great experience at Bill Jacobs. Dropped my vehicle off and Alex Flinn was extremely helpful. Alex also was very good at explaining repairs and service work. Thumbs up!
Business response:
Hi Terry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service.. service advisor Jeff was wonderful Have my regular yearly checkup and thanks to Jeff it went smooth and without a hitch.
Business response:
Tom, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
Repair Alex Flinn at Bill Jacobs is a great Service Advisor to work with. I was able to drop my vehicle off and get a loaner vehicle with ease. He also, gives you a status update throughout the day.
Business response:
Tim, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Repair Very professional and courteous. This was my first time at this dealership and was blown away. Alex Flinn was great and the repair work was exceptional.
Business response:
Ansar, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day!
Looking to update 6 yr old vehicle. I was happy wi Salesmen I spoke with were very friendly and polite. I would recommend a friend to purchase a vehicle from this dealer. No one pressured you or swarmed you when you walked in the door.
Business response:
Dan, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Safe travels!
Serviced Got an oil change done at Bill Jacobs BMW. Alex Flinn was cool. He took good care of me. Really big dealership and super cool cars. I will be back for my next service.
Business response:
Anton, we are so happy to read such a great review about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased an X5 Bill Jacobs is great. Everyone that we had to deal with during our purchase was so nice and helpful. Will definitely go back next time.
Business response:
Hi Osta, we are very happy to have provided you with such a positive experience!
Mo Alo Mo is a outstanding representative of your dealership. We need more people like him in the automotive industry!
Business response:
Maryam, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!
Service I recommend this dealer as a 5 star business. Their level of customer service is exceptional. My service guy Alex Flinn gets a thumbs up.
Business response:
Maggie, we are glad we could help! We hope to see you soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.