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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Geraldine Feist's profile image
Geraldine Feist 
5 years ago

Bill Jacobs Service Great service as always from Mike Alwin , will always recommend what is most important to be addressed on my vehicle, I leave knowing my car was well taken care of. 

Business response:

Thanks for highlighting some of our staff who provide you with such great service, Geraldine! We are always more than happy to assist you if anything else comes up. Safe travels! 

Jerome Larson's profile image
Jerome Larson 
5 years ago

740 Repair and Service This Dealership and especially our Service Advisor Jeff Hulsebus have been extraordinary. He has provided the best service we have ever received by Any BMW dealership so far. We received accurate information and estimates. Plus all repairs and service was completed before the estimated date. All service, repairs and personal care was the best ever and of superior quality. Thanks to Jeff for his dedication and commitment to putting his customers first. Regards Jerome Larson 

Business response:

Jerome Larson, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help! 

Steve's profile image
Steve 
5 years ago

Service I brought my vehicle in for a routine service. The technician and Alex Flinn were very detailed in the service. They even spent time showing me a couple cool features. 

Business response:

Hi Steve, thank you so much for your positive comments about Bill Jacobs BMW! 

Antonina's profile image
Antonina 
5 years ago

Service Thank you Mike A. for the outstanding service. As always I can count on you to get the job done. 

Business response:

Hi Antonina, we are very happy to have provided you with such a positive experience! 

Eric's profile image
Eric 
5 years ago

Repair Alex Flinn provided great service and was fantastic to work with. Very easy to make an appointment and they provide complimentary loaner vehicles too. Recommend this dealership 

Business response:

Eric, we are so happy to read such a great review about Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out! 

Gayle Hoag's profile image
Gayle Hoag 
5 years ago

BMW Naperville I highly recommend this dealership and my service advisor Jeff Hulsebus. He truly goes out of his way to accommodate you and provides great service no mater what the problem!! 

Business response:

Gayle, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! 

Keith Parkins's profile image
Keith Parkins 
5 years ago

BMW SERVICE Thanks you to Mike Alwin , know my car is in great hands when I come in for service . 

Business response:

Hi Keith, we appreciate your shout-out to Mike! Please don't hesitate to reach out to us if you ever need anything else. Safe travels! 

Stella Krol's profile image
Stella Krol 
5 years ago

Service Thank you Mike A. for the exceptional service. Always a pleasure to deal with someone so professional and knowledgeable. Thanks again. 

Business response:

Stella Krol, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We hope to see you soon! 

Bryan's profile image
Bryan 
5 years ago

Service Extremely quick service. Alex Flinn and the technician were very helpful. I will definitely be back for my next service. Great customer service and knowledge. 

Business response:

Hi Bryan! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.