This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Repair What a great dealership. Alex Flinn was great. I have purchased plenty of vehicles from Bill Jacobs BMW. They are a 5 star dealer. I highly recommend them.
Business response:
Claire, we are glad we could help! Thanks again for the recommendation, and have an amazing day!
Serviced I purchased my BMW from Bill Jacobs BMW 2 years ago. I drive all the way from the city to service my car. I have been dealing with Alex Flinn since then and have been very pleased with his customer service.
Business response:
Hi James, thank you so much for your positive comments about Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!
Great service at Bill Jacobs I have worked with Jeff for over a decade and he continues to be a tremendous Service Representative for Bill Jacobs.
Business response:
Kenneth, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
Repair Really easy to work with. My appointment with Alex Flynn was very smooth. Drop off and pick up was effortless. I will be back for my next service for sure.
Business response:
Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!
Service I highly recommend Bill Jacobs BMW for servicing your BMW. Technicians do a great job at repairs and any diagnosis needed. Generally can have your car back in a day or two. Alex Flinn was great too. Happy with the service.
Business response:
Angel, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Alex and the team. Have a great day!
Repair Great customer service provided by Alex Flinn and all the employees of Bill Jacobs BMW. I was very impressed from the very first service visit and have been a customer for 2 years now.
Business response:
Julie, thanks for your praise and kind comments about our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BMW X5M Sunroof Repair Wonderful, quick and never missed a beat in my days thanks to a great loaner vehicle.
Business response:
Hello Nelson, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Service Fantastic service. I felt really comfortable with the service guy Alex Flinn. He laid out all the information on maintenance and what I needed to pay attention too. I appreciate him going over everything. Most times if you are a female you do not get the time or day. Thumbs up
Business response:
Hello Heather, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great service!! Jeff Hulsebus in service did an awesome job getting to the bottom of my cars issues and sorting them out!
Business response:
John, your satisfaction is our top priority. We can't wait to see you again, have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.