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BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
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Yazzy Ali's profile image
Yazzy Ali 
5 years ago

Great Service by Mo! Mo made our visit to Bill Jacobs BMW stress-free and was very professional! 

Business response:

Yazzy, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! 

Victor Colon's profile image
Victor Colon 
5 years ago

Mo Ali Mo is a great representative of Bill Jacobs BMW. Great job BMW. 

Business response:

Hi Victor, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Mark Gomez's profile image
Mark Gomez 
5 years ago

Mo Service Writer Bill Jacobs BMW Mo is a very courteous, knowledgeable and professional person to work with. Goes the extra mile for the customer and makes sure they?re taken care of. This industry needs more people like Mo. 

Business response:

Hi Mark, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! 

Jorge Ortiz's profile image
Jorge Ortiz 
5 years ago

Outstanding service Came in last minute without an appointment and still got great outstanding customer service from Jacob Murrar. Thank you so much again 

Business response:

Jorge Ortiz, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! 

Chris Newberry's profile image
Chris Newberry 
5 years ago

Car service Mike Alwin took care of my car he was very professional an answered any question that I had. 

Business response:

Hi Chris, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! 

John Gomez's profile image
John Gomez 
5 years ago

Mo Service Advisor Mo demonstrated extreme professionalism and customer service. 

Business response:

Hi John, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! 

Faris B's profile image
Faris B 
5 years ago

Service Advisor I was assisted by Jacob Murrar, great customer service and really upbeat personality. Welcomed me with a smile and made me feel really comfortable. I felt confident taking his advice on my vehicle. 

Business response:

Faris, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. 

Skript's profile image
Skript 
5 years ago

Top Notch! Jacob Murrar my service advisor was phenomenal! He informed me on a bunch of services I didn’t even know were offered. Thankful for my visit, was here 5 months ago with the same gentlemen and I’ll be returning more often to get my car serviced. 

Business response:

Hi Skript, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Qasem A.'s profile image
Qasem A. 
5 years ago

Great Customer Service When I got there Jacob Murrar really took care of me and greeted and was very polite. I really liked coming to this dealership it felt very professional and I honestly recommend this dealership to all my friends. 

Business response:

Qasem, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.