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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Professional dealership.with excellent service advisors...." Professional dealership.with excellent service advisors. The only problem was the cost for changing a front lightbulb. I was charged $359 and when I returned home I researched on iTube and could have done it myself for $125. Prices are to way to high !! I will think twice before any future service.
"Always a great experience when you have Mr. Derrick Lewis..." Always a great experience when you have Mr. Derrick Lewis as your service technician. He always keeps me on the straight and narrow path. Bummer no loaner cars due to convid but I was in and out in a timely manner so that is always good 😊
Business response:
Thank you for your great feedback about Derrick. We're so glad you always have 5-star experiences servicing with our BMW Towson team. Thank you for choosing us for your BMW service needs!
"I have enjoyed solid customer service while buying two..." I have enjoyed solid customer service while buying two vehicles from Tyler Lanham in recent years. Colleagues across the dealership were professional and helpful on each visit.
Business response:
We enjoyed reading your feedback, BD! Thank you for your kind words about Tyler. He's truly an asset to our team. Congratulations on your purchase!
"The service was excellent. My service advisor, Johnathon..." The service was excellent. My service advisor, Johnathon (Yoni), was superb; he went above and beyond my expectations and dealt with with many anxiety-ridden queries. Very pleasant experience.
Business response:
Thank you for your great feedback about Yoni. We're so glad to read that he went above and beyond for you. Thank you for choosing BMW of Towson!
"Our service advisor is knowledgeable, always helpful and..." Our service advisor is knowledgeable, always helpful and courteous. He explains technical issues in easy to understand language and offers alternatives when available. He knows our vehicle.
Business response:
Thank you for your great feedback about Greg! We're glad he makes the service process so easy. We'll always be here for your BMW service needs. Thank you for choosing us!
"This is a great dealership. The employees are all..." This is a great dealership. The employees are all friendly and the service department is great. They go out of their way to be helpful.
Business response:
We really enjoyed reading your feedback. Thank you so much for taking the time to post your review. We strive to provide exceptional service! We're glad you feel the same. Thanks for choosing BMW of Towson!
"BMW of Towson always provides excellent service! I..." BMW of Towson always provides excellent service! I recommend them!
Business response:
Thank you so much for sharing your kind feedback about our service department! We truly appreciate it!
"Owen Duffy is fantastic. He found us an amazing car. The..." Owen Duffy is fantastic. He found us an amazing car. The princess was quick and effortless.
Business response:
Thank you so much for your feedback. We're glad that Owen was instrumental throughout the buying process. Congratulations on your BMW and thank you for choosing BMW of Towson.
"They were wonderful to work with and very friendly!..." They were wonderful to work with and very friendly! Manager came out and talked with us for quite awhile! Staff was all very helpful and pleasant!
Business response:
Thank you so much for sharing your feedback! We're glad your experience with us was top-notch!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.