BMW

SCOTTMAJETICH 

on DealerRater

4 years ago

"Everything about the dealership was great with the..." Everything about the dealership was great with the exception of the honesty of the deal. They had this car nearly 5 months. I asked for no discount. I only asked for “ the muddy mats in the front made by weather tech”. Dealers carry weather techs molded mats and they are branded the muddy buddy or whatever the name of VWs mats. I told the sakes person it had the wrong mats that we agreed on. He said this is what comes with it. It was but the car or hop back on a bus aga... read more

DALE.LAMPE 

on DealerRater

4 years ago

"A couple of comments - I scheduled the purchase of the..." A couple of comments - I scheduled the purchase of the vehicle on occur on a Saturday on the Wednesday prior. When arriving at the dealership on Saturday, the vehicle was clean and 'ready to go'. However, upon driving the vehicle, I found multiple warnings on the BMW's system computer, including brake maintenance warnings and showing the vehicle was overfilled with oil. These were rectified after I requested to have the vehicle checked out by the Service Dept., but ... read more

MITCHELL_DON 

on DealerRater

4 years ago

"Changed oil and filter. Retail price $80. Went to the..." Changed oil and filter. Retail price $80. Went to the Volkswagen after and found a service special for $59,95. After service they washed my Audi TT. 

MROBB 

on DealerRater

4 years ago

"Brought my BMW in for preventive maintenance on 4/29/21...." Brought my BMW in for preventive maintenance on 4/29/21. The maintenance was performed well and took two hours. I was charged $479.51 for labor for an effective labor rate of $239.75 per hour. A little steep even for BMW. Dealer is use "book rate" not as it was intended. 

TWATERBURY5 

on DealerRater

4 years ago

"The appointment was for an oil change and to get a..." The appointment was for an oil change and to get a battery replaced for the emergency call. The battery was noted in Oct and I was told I would receive a phone call when the battery arrived - I never received a phone call. When I arrive after a 45-mile drive I was told it would take 2 to 3 hours to install the battery. I had a meeting and was not able to stay the additional time. The appointment clerk said both could be completed in an hour. Next, I asked the price of t... read more

Jgcontracting1983 

on DealerRater

4 years ago

"Took it in for a few repairs and oil change. It came out..." Took it in for a few repairs and oil change. It came out with a bad oil pressure sending unit which was not broken before, but somehow I'm responsible for getting that fixed myself or paying them to do it. Everytime we take our diesel trucks to Ford dealerships, they have come out with a new issue every time. 

C.MILLER6 

on DealerRater

4 years ago

"A written summary should not be necessary. Accept what is..." A written summary should not be necessary. Accept what is provided. This part of the review is irritating. When I started it required 0 to 25 words. Now I can't submit it unless it's 18 words? Seriously? Stop it. 

MAKACH54 

on DealerRater

5 years ago

"Paperwork messed up they had my daughters phone number..." Paperwork messed up they had my daughters phone number who lives in Kansas City and she was being texted we hopefully have this straight now 

F150ridesagain 

on DealerRater

5 years ago

"I was quoted $1,700. I took it to another shop...$802.00..." I was quoted $1,700. I took it to another shop...$802.00 for same exact job, including an idenfied issue that was misdiagnosed severely by mcgrath - A $900+ brake issue that ended up costing me $2.99 at second auto shop(censor).