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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All services that need to be done we're accomplished..." All services that need to be done we're accomplished however needed to go to another place to get tire rotation done even though service tech said tires were fine it was well over expected mileage They didn't want to do it disappointed and service in that portion and not taking care of their customers to ensure longevity in the vehicle. Was willing to pay to have the tire rotation done but instead went and got a free one elsewhere. Only marking yes to recommend as the... read more
"Why only 25 words? That is ņot very many words if you..." Why only 25 words? That is ņot very many words if you looking to hear about an experience at your place of business, especially if
"G r e a t C u s t o m e r S e r v i c e. Got my..." G r e a t C u s t o m e r S e r v i c e. Got my issues fixed and made sure all was well.
"I dropped my car off and left it to be repaired. I didn't..." I dropped my car off and left it to be repaired. I didn't have a appointment and told them to check out the air conditioner when they had time. They found a problem with the fan and repaired it. Super fast service!
"Once you actually buy the car they stop becoming..." Once you actually buy the car they stop becoming reachable. They sold me a car where they they advertised heated and cooled seats. Turns out they didn’t work. They instructed me to bring it to my local dealer and they would pay the warranty deductible. Now for the past 4 days I can’t get ahold of anyone from the dealership. It was also missing a feature entirely that they advertised.
"Dealership did not solve the problem of hard shift..." Dealership did not solve the problem of hard shift between park, drive, and reverse. Software update was installed but it didn’t do anything for the transmission issue.
"Very disorganized and only concerned about the sell" My wife bought a new 2020 Santa fe in July 2020 from Hiawatha dealer ship and we were very unhappy with the over all purchase process. We looked at what they had on lot for Santa fe's SUV's and found one we really liked and test drove it and want to start the buying process until this SUV did not have all wheel drive option. We talked with sales person about trying to find SUV like this one with the options it had plus all wheel drive. He thought the biggest problem would... read more
"Arrogant and poor service... would give negative stars if..." Arrogant and poor service... would give negative stars if I could! They don’t do Ford any favors with their quality of work or service. If my vehicle was out of warranty I would go elsewhere... it’s a shame everything is tied to McGrath in cedar rapids
"Needed an alignment on my truck. I have had Park Place do..." Needed an alignment on my truck. I have had Park Place do my alignments for many years now. Trust is why I return. Another Dealer in town had installed new tires for the previous owner and one always leaked. Found that dealer failed to clean the beads and used the old valve stems. Park Place handled this also.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.