BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

4011 20th St E, Tacoma, WA, 98424, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 5:30 p.m.
Tue6:00 a.m. to 5:30 p.m.
Wed6:00 a.m. to 5:30 p.m.
Thu6:00 a.m. to 5:30 p.m.
Fri6:00 a.m. to 5:30 p.m.
Sat6:00 a.m. to 4:30 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.63,876 reviews
Select a rating
Jim Skogman's profile image
Jim Skogman 
14 years ago

New 2011 328 MSport coupe first service; very accomodating to my schedule, very efficient and friendly. My rating is also based upon prior service over five years for my previous car, a 2000 328i sedan. This car had 175,000 miles on the odometer and needed lots of "wear" maintenance. I was always advised of the conditions needing attention along with advice about how critical each item was. I appreciated being informed of complex mechanical issues without pressure or judgement. I will always be a customer of BMW Northwest bo... read more

cdub83's profile image
cdub83 
14 years ago

My experience at BMW NW was not only a pleasure. My sales rep. Chris Busch and my service rep. Oscar are both very knowledgeable about the product and passionate about their jobs. I will keep taking my BMW to them with all my service needs. When I need another car I will most defiantly buy it from them. They have earned my business for life with their outstanding service and followup. 

ltd's profile image
ltd 
14 years ago

I drove from Oregon to look at the vehicle and drive - no pressure and treated very well. I schedule a time for pick up and all went smoothly and everyone was great and accomadating! Truly a enjoyable purchase experience! 

wscott1727's profile image
wscott1727 
14 years ago

I have had nothing but great service and sales experiences over the course of six years. I have dealt with both sales and service, starting with bringing in for service my wife's used BMW purchased elsewhere. I then bought a BMW at the dealership in 2005, followed by replacing my wife's 6 year old BMW with a leased one in 2010. During this time I have had BMW Northwest provide the service for all three cars, so have interacted with all the service managers, who are very friendly and provide understandable and clear explanati... read more

srue0507's profile image
srue0507 
14 years ago

Everyone I've ever dealt with there is very accommodating and friendly. Employees strive to go the extra mile. Nice waiting area with excellent coffee! They deliver what they promise when it comes to getting things done on time. I have recommended them to my friends and family. 

jayfloraj's profile image
jayfloraj 
14 years ago

When you drive the ultimate driving machine, you want to make sure that you have the ultimate purchase experience, too. We found this at BMW Northwest. We are driving our third BMW so have had some experience at BMW NW. Our client advisor, Kevin Lambert, really knows his BMWs. He has saved us valuable time by being a good listener,asking questions,researching and coming up with a selection of vehicles that would make the perfect fit. He also makes sure that you are comfortable in your new BMW by making sure all the settings ... read more

davidum's profile image
davidum 
14 years ago

Very flexible with making time to fit my car in late in the day. Quick service. Attentive staff. Clean comfortable waiting area with refreshments. Surprised at better price for oil change than other competing dealers. Will definitely recommend to friends. 

rkluemper's profile image
rkluemper 
14 years ago

I have always had a positive experiance with bmw northwest, the dealership is always clean and everyone is friendly. they seem to care that the client is happy. i have had a lot of experiance with service and sales and have never been disapointed. 

hetlandpd's profile image
hetlandpd 
14 years ago

I have been a BMW customer for about 10 years. The reason I continue to own (lease) a BMW besides the quality and dependability it offers, is simply that I cannot imagine doing business at any other dealership. The BMW Dealerships make the whole process of buying(leasing) a car a positive experience -- and that continues long after the purchase is made. The client advisors and employees I have dealt with have all been professional, personable, and passionate. The Service Department is always cheerful, helpful, and profession... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,876 reviews. 

When is BMW open?

BMW is open now. It will close at 5:30 p.m.