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4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Good feeling all around..... Car was taken into service as soon as I arrived. Immediate estimate and timing was given. Would recommend this dealer for service as I have done in the past.
I initially went into BMW NW to browse their selection of new 335i sedans. I arrived at 6:30pm and was quickly greeted by Kevin, a salesman at the dealership. I explained to Kevin that i was looking for a BMW to give as a gift to my wife for her 40th birthday. Kevin was great and answered all my questions, then gave me his business card should I decide to move forward. Two weeks later I called Kevin and we met at the dealership during his scheduled working hours. I test drove a 335i sedan. I was interested in leasing a vehic... read more
I have been taking my 330i to BMW Northwest for 5 years now, and I can say that they consistently provide excellent customer service and have fully met my service needs and expectations every time. Rich is awesome to work with, and I say that with all sincerity. One of the biggest "ah ha's" for any BMW maintenance outside of the warranty period is the cost of service. At BMW Northwest, they always quote the estimate on any service outside of warranty and I have always been prepared in advance. Again, they are a great team.
Ron put together a great deal for me on a new X5. Ron is very thorough in his knowledge of the vehicle and always makes you feel important. The dealership worked with me to close the sale. I would recommend BMW NW to any of my friends. DB - Covington, WA
Awesome professionalsim and responsivenes. Always felt Joel was working for me, he made the transaction very easy. He took the time to explain everything in the car to me and I never felt rushed in any way.
Great car, great people and great job! I incorrectly assumed this dealership would end up being the typical shady operators. Once I decided the car for me was on their lot, I have to admit I suited up and got ready to box. The folks were so easy to deal with that my boxing gloves quickly came off. That is not so easy to do with me for sure. They have great team of people and really good sales model. All of my questions and concerns were addressed very promptly including capping off the oil a couple of days after I purchased ... read more
Last year we purchased new Z4. We ended up buying it from BMW Northwest, and the price and overall experience was pretty good. This is actually second BMW we are buying from BMW Northwest. Initially we checked out BMW Bellevue, mostly for a test drive (BMW Bellevue is always much more expensive, but we live nearby and it was worthwhile to at least have a test drive there). Z4 is nice (especially 3.5 - with turbocharged engine!), but the price quoted by BMW Bellevue was too high - essentially list price, also they offered ver... read more
We have been shopping for a car for months and got the selections down to basically 3 cars of different make. Like most, we called different dealerships and I was AMAZED by how friendly and courteous people were at the dealers in Fife/Tacoma. We ended up purchasing a vehicle from Steve Gebauer at BMW Northwest. He was very attentive, very patient (he stayed late more than once after the place was closed and answered our questions), tiredlessly accommodate us for different test drives of different cars, extremely friendly, no... read more
The service advisor knew of the specific service requirements that are unique to my car (M3). I presented him with a list detailing things I wanted done or that I needed at the end of the service. He ensured that everything was completed per instruction. The best part was I got my appointment only 5 working days after calling and was able to pick up my car the same day I dropped it off. The service technicians did lose one spring clip that is located under the micro filter assembly and never said anything about it (missing w... read more
BMW has a 4.6 star rating with 3,876 reviews.
BMW is open now. It will close at 5:30 p.m.