BMW

David Eck 

on DealerRater

14 years ago

I have had my cars serviced for more than 40 years by many different dealers in the Seattle area and have never been treated the way BMW of Fife treats me. For the last 10 years we have owned two BMW`s from BMW of Fife and I am always being treated as if I had just purchased their top of the line model. All their staff including the service department make you feel very special the minute you step on the lot or call them on the phone. I can`t even contemplate ever using another dealer for as long as I am driving a car. 

gmsugai 

on DealerRater

14 years ago

Scheduled an appt at the dealer for a recall notice. Unfortunately, when I arrived I found out there were multiple recall notices to be worked on. Dave Quinn was great to deal with - very friendly, informative, etc. The work took longer than expected due to computer issues with the centralized site, but Dave kept me informed throughout. Because of the outage, the dealer was able to secure authorization to get my car repaired and back to me. No problems with the repairs. 

Evelyn D 

on DealerRater

14 years ago

We have been customers for a few years now and have always been treated very well. They are prompt and courteous. We started with a 325i and have now been in two X5's. Anytime we have called and asked for help they have worked with us to find the answers. The service department has always seen that any little sounds we hear or lights that show up on the dash are tended to. The sales department has always been open to hear what we are looking for and respect our wishes. BMW Northwest is the best. 

alexpark911 

on DealerRater

14 years ago

I used to own Mercedes, Honda, Toyota, Nissan, Chevrolet, with many different models of cars. I love driving and experiencing different cars. I guess you can say this is my hobby. I am highly addicted to new technology, especially new cars. I love cars and I have driven almost all the cars out in the market. When I first introduced to BMW Northwest, I was welcomed by one of the Salesman, his name is Kevin Lamber. I hate when they tried to sell me some random car without understanding what I am looking for. I always get press... read more

SFehrenbacer 

on DealerRater

14 years ago

The service department is outstanding! I have always been treated better then great as a customer while my vehicles are being serviced. I appreciate how they advise us as to what will be needed and when it should be done as our BMW ages. The advice is always spot on. They like to keep a vehicle on it's service schedule and won't perform routine services too early. They definitely don't try to over sell and have talked me out of too early service or unnecessary repairs on my BMW's. The prices in the gift shop are better than ... read more

golsag1 

on DealerRater

14 years ago

I have bought three cars from Ron over the last 16 years, most recently about a month ago. I have had them serviced by the dealership. The team bends over backward to be helpful and accommodating. They remember me like I am their only customer. My loyalty is completely built around how I am treated by the staff. You can buy a car anywhere, but it's the follow up that distinguishes this dealership. 

Rockriver 

on DealerRater

14 years ago

My experience at BMW northwest service was great. I was taken in right away and everything was thoroughly explained to me. The dealership was very clean and well maintained. 

BigBill1945 

on DealerRater

14 years ago

These guys are the best. The service is unparalleled. They make you feel like the most important person in the building and go out of their way to help you. Manfred the owner is ever present mingling with the clients and getting to know them personally. This is an extra touch that few dealerships do. I will continue to buy cars from BMW NW! 

labinseattle 

on DealerRater

14 years ago

I bought a pre-owned BMW here and had a great experience. The pre-owned car sales person was professional in every way. He was very helpful and knowledgeable. I had looked @ cars in the Seattle area and found the prices to be much better here. I would highly recommend this dealership for anyone wanting to find a BMW.