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BMW
- Automotive
- Bridgewater, NJ
About this business
Location details
655 Route 202/206, Bridgewater, NJ, 08807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
When I walked threw the dealership service entrance I was immediately greeted by Debra Shafer and she swiftly started to help me. Debra was able to answer all my questions and was very helpful. My car was taken care of in a timely manner and it was returned to me washed and vacuumed. I was 100% satisfied with my overall experience and I have recommended my friends and family to go get their BMW's serviced at BMW of Bridgewater.
The employees mention above were very courteous and attentive to my needs. Chad was honest and didn't try to sell me something I didn't need. Sean was very pleasant and efficient. Lori was also very kind and went out of her way to get me a brochure for the X1. Everyone was smiling and I left smiling. Customer service seems to be lost in today's world but not at BMW of Bridgewater. BTW - I came in to order a $17 part.
My overall experience with BMW of Bridgewater could not have been any better. Chad Renninger provided me with service that went well above and beyond anything I've experienced at any other dealership. He was polite, knowledgeable, extremely professional and above all else honest. I would and will recommend BMW of Bridgewater to both friends and family thanks to my excellent experience with both Chad and the dealership as a whole. Thanks to members of your staff like Chad I will continue to support BMW and can guarantee that ... read more
It is a pleasure to bring my car to Bridgewater BMW. In particular, Chad Renninger in the service department is as professional and friendly as can be. They follow up with update phone calls and cheerfully provide a loaner car. When I am ready to buy a new car, I will be considering another BMW, not so much for the brand (which is excellent in of itself), but moreso because of this dealership and the ownership experience they provide.
Mike, Mike Watson, Many Thanks for helping us with the purchase. There was absolutely no doubt that working with you would fall short is nothing. Your prior dealing with customers clearly reflects in the manner you treat each customer with respect understanding their needs first. You and your colleagues worked with patiently with my family in making sure every one's needs are satisfied. I often feel making such purchases is often more an experience than buying a vehicle. You must know I came back to the dealership only becau... read more
Robert Kincel, Thank you again for helping me replace my old Volvo for a new BMW with maintenance coverage. Knowing that I do not have to worried about paying for unexpected car service for the next 3 years, brings ease to my mind. I appreciate your honesty and that you honored my budget. Thank you for providing me with all my options and respecting what I was comfortable with. I appreciate your hard work and integrity. I love my new BMW!
By far the best experience buying a car I have ever had. Mike was wonderful he worked with me to buy a car at a great price. He went out of his way to ensure I was happy. The car runs and looks great! My only regret is that it has taken me this long to write a review. Great dealership and fantastic employees. Thank you BMW of Bridgewater!
Business response:
Dear jenny104; Thank you so very much for your very nice words! It was such a pleasure to meet you and your son, Hunter and I'm so glad that I was able to get you the preowned Jetta at a payment that is comfortable for you. I wish him the best of luck with college! Best regards, Mike Watson BMW of Bridgewater Client Advisor
I have hsd the car serviced there for 4 years. The car had several issues (HPFP, Injectors, battery, carbon build up, brakes) and all of the work was done under warranty. For non warranty work, they have the lowest prices in the area. All staff is friendly and "bend over backwards" for their customers. Would not go to any other dealer.
Business response:
Dear dkmisiak Thank you for your feedback! We are happy to know that you had a positive experience with our BMW of Bridgewater's Service Department. We take pride and strive to provide an exceptional customer service level to all of our clients. We thank you for your business and look forward to a continued relationship during ownership of your BMW. Best Regards, BMW of Bridgewater Service Team
This was my first visit to this new dealership. The entire experience was OUTSTANDING! Service advisor Debra Shafer is TERRIFIC! Knowledgable, professional, friendly and focused on making my service experience excellent! I immediately passed her business card and her Service Manager's card onto my brother who lives nearby and is looking for a service relationship for his BMW. Couldn't have been better!!! Scott Hughes
Business response:
Hello Scott and thank you very much for your feedback. It was a pleasure working with you too. Service clients like you make my job much easier and more enjoyable! Btw, it's fun to see classic BMW's like yours now and then...your 1988 white M3 is awesome! You keep it in great condition and we're happy to help keep it running great! :) Best regards, Debra Schafer BMW of Bridgewater Service Dpt.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,934 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.