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BMW
- Automotive
- Bridgewater, NJ
About this business
Location details
655 Route 202/206, Bridgewater, NJ, 08807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very helpful employees. Professional service. Good selection of vehicles. Clean facilities. Overall very pleasant car buying experience, free of pressure, gimmics or waiting. Would not hesitate to recommend to friends.
Business response:
Hi James! Thank your for your kind words! The entire staff here at BMW of Bridgewater is dedicated to providing helpful and professional service. We strive to be different than the rest by providing a hassle-free, no-pressure approach to the car buying experience. We treat our clients with the respect they deserve; after all, they're buying a BMW! We are glad that you noticed! BMW of Bridgewater Sales Team
The people at Bridgewater BMW are always friendly courteous and conscientious of my needs and my time. They take the time to assist me in determining which vehicle and features will most meet my need and work very diligently with me to place an order that I will be more than satisfied with. I am very happy every time I leave and especially when I am picking up my new BMW which I have done now 3 times with Bridgewater BMW (used to be Hunterdon). Would recommend them to anyone looking for the greatest driving machine ever buil... read more
Business response:
Hi tsoaries; I'm happy that you had a great experience here at BMW of Bridgewater! It was a pleasure working with you and finding your "Dream Ultimate Driving Machine"! And thank you for your loyalty to our dealership even after our big move to Bridgewater from Lebanon when we were Hunterdon BMW! Next time you're in the area, please stop in and say hi! Sincerely, Tim Williams BMW of Bridgewater Client Advisor
I had an exhaust rattle under my car. They had my loaner waiting when I arrived which I probably didn't even need since the repair was done very quickly. Great service department! Very easy to work with.
Business response:
Hello Diyone; Thank you for your positive feedback regarding our Service Department! Jackie Price, who was responsible for your loaner, works very hard to ensure that our Service Clients are given quick, easy service especially if they are receiving a loaner vehicle. To know that you had a great experience with our service department motivates us to keep doing what we do! :) Sincerely, BMW of Bridgewater Service Team
Recently I've been having a lot of difficulty with my 2009 BMW X5. I've been to many BMW NJ Service Centers (too many to be honest), and by far the client service I have received from Debra Shafer at BMW of Bridgewater has been the client service that I've been looking for. Debra exceeded my expectations from other service centers. Not to say that there were not good client service reps in other service centers, but Debra's means of keeping you posted and being sincere with every ounce of good & bad news is what a client, wh... read more
Business response:
Hi tcalulo; I appreciate your nice review and I am glad you had a great experience here at BMW of Bridgewater! I make sure that all of my clients are treated right and fairly. I passed along your kind words to Jackie and Chad as well! Take care and hope to see you soon! Sincerely, Debra Schafer BMW of Bridgewater Service Dpt.
I had some services issues with my one year old 3 series. The repair took some time to figure out what was wrong. Every step of the way, the Service team kept me up to date on what was going on. The people are what makes the difference there. The car is a car, no matter where you buy it. I was so glad that I brought my car to Bridewater BMW to be fixed. Mike and his team were very professional, honest and I will go back there again. I've told my friends to go there and they have, and didn't prove me wrong.
Business response:
Hi Eurodriver, We are glad that you had a positive experience with our service department! Our service team here at BMW of Bridgewater is happy to hear that we were able to properly diagnose what was going on with your vehicle and keep you updated throughout the service. Thank you for referring us to your friends and we look forward to seeing you for your next scheduled maintenance! BMW of Bridgewater Service Team
Although I have always felt I was appropriately cared for as a customer in the last 2 years I have had 2 issues that proved this dealership as stellar. The most recent was a car accident. After being struck yet uninjured I called the dealership for advice. They FIRST consoled me, then offered advice on every question I had. In fact their advice was spot-on. I have been with this brand and dealership for 3 years now and will stay because EVERY time I have interacted, it has at the least met my expectations.
The service department was very helpful and cross honored a coupon I had with another BMW dealership. The salesforce was also helpful answering a few questions I had on the way out the door.
Fred and Mike were outstanding. They were very responsive to my needs. They had tremendous professionalism and followed through on all things that were promised in the deal.
We had been to four BMW dealerships for pricing prior to going to Hunterdon; we live in Morris County. Not only was their pricing unbeatable for our new X3, but the entire process from looking to purchasing to completing the deal was painless, enjoyable, friendly and actually joyful! At no point did I feel pressured or intimidated... actually if felt like having coffee with old friends. Mike Shamy and Chris Shamy are true Gentlemen and I recommend them without hesitation; they will remain our dealers for years to come.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,934 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.