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BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Their people make the difference!!" Face the facts. Proper scheduled service of a BMW is necessary to keep it in top shape. You have to give up your time to make it happen. HOWEVER, when the dealer staff go out of their way to minimize inconvenience and work around the customer's needs and schedule, the tables turn and it's almost ENJOYABLE. That is my experience at Thompson BMW, where the people make the difference.
Business response:
Kenny- Thank you so much for sharing your 5-star experience with us! We appreciate your feedback!
"Satisfied customer " Matt Turnbull provides excellent communication throughout the repair process, from describing possible issues causing the problem, to a detailed explanation of the work performed. Thank you Matt.
Business response:
Thank you for taking the time to leave us this review! We appreciate your kind words and will share them with Matt.
"Effortless" Thompson BMW’s service center is their competitive advantage. It’s the reason I come back to buy my cars.... can of course Rob’s friendship and soft sell.
Business response:
Steve- Thank you so much for the kind words about our Service Center! We will share your kind words with the service team and Rob!
"All good" My ezperience at the fafility was excellent. It was fast and effective. People were helpful and professional. The cafeteria was really helpful for my little kid. Thank you.
Business response:
Ray- Thank you for taking the time to leave us this review! We appreciate your kind words and will share them with Jayne!
"Thompson BMW" Thompson BMW is a quality dealership from our sales rep Norm to the service department one of the most reputable dealerships I have ever dealt with.
Business response:
Scott- Thank you for sharing your 5-star experience with us! We appreciate your feedback and will share the kind words with Norm!
"What more could you expect?" Brought my 2018 x3 m40i in for scheduled maintenance and brakes. They put new brake shoes on all four wheels, performed the scheduled maintenance including oil change, replaced wipers, took care of a minor recall, washed the car and provided a new 3 series loaner. All work was included in the maintenance agreement that I purchased with the vehicle and they were pleasant throughout the process. They also had me in and out quickly for the drop-off and pick-up. I’ve been using them since 2005 and p... read more
Business response:
Thank you for sharing your kind words with us! We will share this review with John and our Service Team!
"Always treated fairly by sales and service. " Thompson has sold us 3 BMW’s through Ryan Gordon. Customer service and pricing at Thompson is superior - so much so that even though I have moved 50+ miles away, I returned to Thompson for my recent 2019 X3 purchase even though I live 3 miles from another BMW dealer.
Business response:
Alfred- Thank you for traveling to do business with us! We appreciate your kind words and will share them with Ryan and John! Enjoy your new vehicle!
"Highly recommend!" It is a pleasure to work with Ryan Gordon. He is professional, knowledgeable and timely with follow up. Excellent customer service. This is my third new BMW from Thompson. Highly recommend!
Business response:
Cindy- Thank you so much for this awesome review! We couldn’t be happier that Ryan provided you with a great car buying experience, we will share your kind words with him! Enjoy your new vehicle!
"Knowledgeable and helpful" I had a great experience with RJ. He answered my many questions. He was helpful in explaining functionality before and after the sale. This is my first BMW. I'm a convert from Lexus.
Business response:
Robert- We are so happy that you had a great car buying experience with Raul and Michael. We will share the kind words with them. Enjoy your new vehicle!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.