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BMW
- Automotive
- Doylestown, PA
About this business
Location details
680 N Main St, Doylestown, PA, 18901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent service agents" The service people are helpful, friendly, and ever mindful of you and your car’s needs, Loaner car are always available if one is needed.
Business response:
Thank you for sharing your 5-star experience with us! We appreciate your feedback.
"Wayne Gertin is the man. " Takata airbag replacement recall done in a LONGer time than they expected. But the rep Joe was wonderful in his communication. I received calls to update the progress. Honestly and warmly.
Business response:
Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.
"Good first time BMW experience " Friendly knowledgeable sales staff, good follow up contact. YOU SHOUKD NOT HAVE A MINIMUM WORD COUNT TO SUBMIT THIS FORM. VERY VERY VERY VERY VERY ANNOYING.
"Long but good" While I understand that BMW has to approve the warranty claim, I just thought it took a bit too long with 3 weeks to get my BMW M4 back. The staff were extremely kind and friendly especially Laura Zimmerman, she was super helpful and always kept me up to date. If I ever return to BMW again for service it will be because of her incredible customer service. Overall Thompson BMW is a great place only slightly issue I had was a deep scratch on my bumper that they said they would take care of when I come back for ... read more
Business response:
We apologize for any time inconvenience with getting your claim taken care of. We will share your feedback with Laura and the rest of the team.
"Pleasant experience" Salesman Raul was excellent. He listened carefully and gave us the car with the features we were looking for. He didn't push hard or sell us things we didn't want. He made the whole experience pleasant. He said the car would be ready in a week and it was. When we picked up the car, the paperwork was minimal, too. Product specialist John gave us a quick overview of the car and invited us back in for another session if we needed additional help after driving the vehicle for a week or two.
Business response:
Thank you for taking the time to share your experience with us! We will share this with our team.
"Inspection " I always have a great experience working with Gwen! Brought my car in for annual inspection and oil change and it was done really quick with no issues.
Business response:
Thank you for trusting us with the service of your vehicle. We look forward to seeing you again soon.
"Great as always" Gwen and the crew have always been the greatest. The detail work was superb - they did all the things due or coming due and left me the car spotless, including updating the OS. Top drawer!
Business response:
Thank you for taking the time to leave us this review! We appreciate your kind words!
"Excellent Service " I rolled in with a flat tire and they took me right away and had me back on the road in no time. I also thought the valet service was excellent.
Business response:
Thank you for sharing your kind words with us! We will share this review with our Service Team.
"THOMPSON FOR ALL SERVICE NEEDS" Laura Z and her team are my go to for all BMW service needs. My entire family goes here. I highly recommend. I travel by 2 other dealers to get to Thompson ....they are well worth the trip.
Business response:
Thank you for sharing your experience with us! We look forward to seeing you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,919 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.