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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I have a appointment my service advisor Amanda was..." I have a appointment my service advisor Amanda was waiting on me with great service as usual thanks for the help you always make me feel special
Business response:
Hi there, We appreciate your positive review. It pleases us to hear that Amanda has been able to assist you and make you feel special. Thank you for choosing BMW of Austin and we look forward to your next visit.
"This is my second purchase at BMW of Austin with Mike..." This is my second purchase at BMW of Austin with Mike Hanaway. I love my new car and I'm so thankful that he held the exact car I wanted for me. I love BMW!!!!
Business response:
Hi there, Your feedback is important to us. It is wonderful to hear that Mike has been able to assist you in getting the vehicle you wanted. Enjoy your purchase and at BMW of Austin we hope to see you again.
"Great service in a very nice facility Relaxing while..." Great service in a very nice facility Relaxing while waiting on my vehicle in comfort, even the coffee was good. Car was clean and conveniently parked near the door when completed
Business response:
We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to our entire team here at BMW of Austin. Thanks for your business.
"This is our 3rd purchase from Mike Hanaway at BMW of..." This is our 3rd purchase from Mike Hanaway at BMW of Austin. He is wonderful to work with and always gets us a great car at a fair price.
Business response:
Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that Mike is always helpful. We value your business at BMW of Austin!
"Their service is superior. Especially, Mr. John Dickerson..." Their service is superior. Especially, Mr. John Dickerson is a great salesperson. He is caring, kind, and professional. I highly recommend Mr. Dickerson for your consultant.
Business response:
Thank you for the positive feedback! We are happy to know that you had a good experience with us at BMW of Austin and with the help of John. We hope that you will continue to visit us!
"Timely and informative vehicle repair and maintenance,..." Timely and informative vehicle repair and maintenance, customer service, and lounge. They really take care of you and your vehicle. I highly advise this location for all your BMW needs.
Business response:
Thank you for the kind recommendation of BMW of Austin. We're happy to hear our team took great care of you and your vehicle.
"The workers are very professional but their work is very..." The workers are very professional but their work is very expensive. 4 long life bulbs that needed to be changed cost $43, work cost$ 222 Estimate total $270 I did only oil change service for $115 Thank you.
Business response:
Thank you for your feedback, Tony, and for choosing us for your oil change. We will be sure to share your comments about our prices with our management team. If there is anything else that BMW of Austin can do for you, don't hesitate to let us know.
"Jose was great fast and efficient I would definitely..." Jose was great fast and efficient I would definitely recommend the dealership to other customers. I have had 4 vehicles all serviced by BMW of Austin and they have always been great
Business response:
Thank you for entrusting our team here at BMW of Austin for all your service needs. We will be sure to share your positive review with Jose and the rest of our Service Team. Please feel free to contact us for any future automotive needs.
"Eric is always helpful and ensures that my vehicles get..." Eric is always helpful and ensures that my vehicles get serviced properly . From the time I drive up to the time I pick up my vehicle, I am treated professionally and respectfully
Business response:
Thanks for the great feedback! We're so glad to learn you had a great service experience and we know the future will yield equally great results.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.