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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jose Fernandez was my service technician for a scheduled..." Jose Fernandez was my service technician for a scheduled service visit. He was professional, communicated options making thoughtful suggestions and helped with a loaner car and extra work to my car. Much appreciated!
Business response:
Hi there, We thank you greatly for your five star review of BMW of Austin. We strive to keep our customers updated and informed, so we are delighted to hear that Jose was able to assist with your service. We hope that we can continue to help with any of your automotive needs.
"Recently purchased a new 2021 X3 and had a great..." Recently purchased a new 2021 X3 and had a great experience at BMW of Austin! Worked with Charlie Baze who was very thorough, consultative and professional in all of our discussions and with our final transaction. If you're in the market for a new BMW, I highly recommend that you head over to BMW of Austin and ask for Charlie Baze!
Business response:
Congratulations on the purchase of your 2021 BMW X3, Corry! We truly appreciate your recommendation and feedback for Charlie at BMW of Austin. Feel free to contact us if we can be of assistance again with anything else. We look forward to having you here again next time.
"Quick, efficient, kind and very service minded. Ordered..." Quick, efficient, kind and very service minded. Ordered new from factory and it took three weeks to get a brand new, to spec. built X7.
Business response:
Jo, thank you for taking the time to leave us a positive review. I am happy to learn that our Sales Team was able to help you find a great new X7 and was able to make the overall experience at our dealership quick and service minded. If you ever need help with your X7, feel free to give us a call here at BMW of Austin!
"Chris French was an amazing sales person. He had us in..." Chris French was an amazing sales person. He had us in and out with the best deal in a very short period. Thank you BMW.
Business response:
Glad to hear that every aspect of your experience went smoothly. Our main goal is to help all our customers love the experience, as much as you did!
"The dealership was very professional in handling my car...." The dealership was very professional in handling my car. My service manager was Luis Peinado and he answered all of my questions and helped me get a full service for my car and wind delayed, sent me in an Uber and delivered my car. Very professional service n professional service manager.
Business response:
Thank you for sharing your feedback regarding the services provided for your vehicle at BMW of Austin. Please let us know if we can do anything else for you. Take care!
"BMW of Austin is a great dealership. I just purchased my..." BMW of Austin is a great dealership. I just purchased my 2nd new vehicle from them and the sales process was very easy. My salesman on both of my vehicles purchased from BMW of Austin, Mike Hanaway, is great to deal with.
Business response:
James, we know the importance of having a great experience when purchasing a car. We're so glad that BMW of Austin lived up to your expectations and we'll give a shout out to Mike! Thanks for your business.
"They helped me throughout the entire process and were..." They helped me throughout the entire process and were patient with me until i got my preferred vehicle. I will recommend them all the time
Business response:
Thank you for taking the time to share your excellent experience with us at BMW of Austin! We are thrilled to hear our team was able to assist you in getting the vehicle you wanted. Please come back and see us for any future automotive needs.
"I’m never disappointed when I need to take my BMW in for..." I’m never disappointed when I need to take my BMW in for service. Everything is seamless and the staff is always welcoming and fast getting you in and out and on your way.
Business response:
Thank you so much for your sweet words! We take pleasure in learning that our team at BMW of Austin is working hard and our guests are leaving with a smile on their face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!
"Excellent sales people and sales process. Easy to deal..." Excellent sales people and sales process. Easy to deal with. The preowned car I purchased from them Was exceptionally clean. The process didn’t take very long. Great overall experience.
Business response:
Hello, thank you for the great review! We are very pleased to learn of your excellent experience with us at BMW of Austin. Thank you for the kind comments of our Sales Department. Please come back and see us anytime!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.