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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Eric Dominguez is the best service rep. Have taken my..." Eric Dominguez is the best service rep. Have taken my car to North Austin BMW, Eric, for the last 5 years. So helpful and understanding.
Business response:
Thank you for the kind review! We love knowing that you've been a loyal customer of ours for five years. Our Service Team is always happy to help. Thank you for continuing to choose BMW of Austin.
"BMW of Austin always does a good job on service. Josh..." BMW of Austin always does a good job on service. Josh Montana did an excellent job. The service staff was very efficient and very friendly.
Business response:
Thank you for the kind review! Josh is always happy to assist. We hope to see you again at BMW of Austin.
"BMW of Austin is a great place to get service for your..." BMW of Austin is a great place to get service for your BMW. All the service advisors and technicians are very friendly to serve the assistance and especially Scott Cuny who helped me to understand and fix my issue as soon as he could. I would definitely recommend this place to my friends and family for getting their service done with hassle free and experience new changes.
Business response:
Thank you for the kind review! We love knowing that you've had great experiences working with our Service Department. Please let us know if we can be of any further assistance to you here at BMW of Austin!
"From the guy who helped me as I went in to Eric who took..." From the guy who helped me as I went in to Eric who took care of the issue we’re courteous. The job was done and the car was given back earlier than I expected
Business response:
Thank you for taking the time to share your experience with Eric! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road at BMW of Austin!
"Can't say enough about BMW of Austin. Especially Mike..." Can't say enough about BMW of Austin. Especially Mike Hanaway. He makes it too easy to buy a car. He's great and always looking to help you. I've bought 3 vehicles from him and each one is easy and doesn't stress me out.
Business response:
Hi Steve, we appreciate your excellent feedback! It's great to hear Mike and our team have given you exceptional service. We appreciate your business and hope to work with you again. Congratulations on your new vehicle!
"Fast, personable, and very respectful, I’m moving to the..." Fast, personable, and very respectful, I’m moving to the area and looking for a new home BMW shop, you got my business, thank you!
Business response:
John, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!
"John was very informed and professional and helpful..." John was very informed and professional and helpful during our recent car search. He helped us find the specific configuration we were looking for. Very good to work with.
Business response:
Thank you for taking the time to mention Chuck and John! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work with you down the road at BMW of Austin!
"Mike Hanaway is amazing guy! i bought my first BMW on..." Mike Hanaway is amazing guy! i bought my first BMW on Sep. 2020 and he was very flexible with the price, as much as he could of course! and available for my questions. Never pushy and very kind. We had most of negotiation virtually and by phone, so whole process tokk around 1 hour! Nice job Mike!!
Business response:
Thank you for the great review! We are so happy to learn that Mike's amazing service was pressure-free and personable. Congratulations on your first BMW; BMW of Austin hopes to work with you again. Welcome to the BMW family!
"Josh Montana is a great service advisor, super nice guy..." Josh Montana is a great service advisor, super nice guy too. My car drives like a dream now! Outstanding service all around! I’ll be back!
Business response:
Thank you for the kind review! Josh was happy to assist you with everything. We hope to see you again at BMW of Austin!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.